Amber Morris
Lithonia,GA
Summary
Dedicated IHSS Care Provider with a proven track record at the County of San Bernardino, delivering compassionate caregiving and emotional support. Expert in meal preparation and personal hygiene assistance, enhancing client independence and well-being. Recognized for resolving client concerns effectively, fostering trust and satisfaction in care services.
Overview
20
20
years of professional experience
Work History
IHSS Care Provider
County of San Bernardino
Victorville, CA
04.2024 - 06.2026
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications as prescribed, maintaining accurate logs for health monitoring.
- Developed individualized care plans in collaboration with healthcare professionals to address client needs.
- Facilitated communication between clients and family members to enhance support networks.
- Monitored client progress and reported changes to supervisors for timely interventions.
- Advocated for client rights and preferences, fostering a supportive environment for overall well-being.
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted clients with daily living activities, promoting independence and quality of life.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Customer Service Representative
Home Depot
Victorville, CA
04.2006 - 01.2026
- Assisted customers by answering inquiries and providing product information.
- Resolved customer complaints efficiently, enhancing satisfaction and loyalty.
- Processed transactions accurately using point-of-sale systems.
- Maintained knowledge of store inventory to assist customers effectively.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate of Science - Nursing
Barstow Community College
Barstow, CASkills
Bathing assistance
- Laundry services
- Compassionate caregiving
- Housekeeping tasks
- Personal hygiene support
- Patient assistance
Grooming assistance
Physical mobility support
Compassionate caregiving
Laundry services
Dressing assistance
Housekeeping tasks
Meal preparation
Toileting assistance
Housekeeping
Personal hygiene support
Bathing assistance
Timeline
IHSS Care Provider
County of San Bernardino
04.2024 - 06.2026
Customer Service Representative
Home Depot
04.2006 - 01.2026
Associate of Science - Nursing
Barstow Community College