Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
VitalMed Health
Anderson, SC
08.2024 - Current
Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls
Scheduled laboratory tests, radiology exams, and specialist appointments as per physician's orders
Responded promptly to patient inquiries regarding appointment availability, clinic hours, and general inquiries about services provided
Ensured waiting area cleanliness by organizing magazines, sanitizing surfaces regularly, and restocking supplies as needed
Managed confidential patient information according to HIPAA regulations while maintaining utmost professionalism at all times
Provided administrative support such as filing documents, scanning records into EMR system, and managing incoming/outgoing mail
Office Manager
Midway Rides Unlimited
2518 Airline Rd, Anderson SC 29624
03.2020 - 10.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Schedule fairs and festivals for yearly events.
Create advertising content for each fair or festival all year long.
Education
Online course - Medical Billing & Coding
University of South Carolina-Columbia
Columbia, SC
11.2024
Online course - CMAA
University of South Carolina-Columbia
Columbia, SC
11.2024
High school diploma -
Belton Honea Path High School
Honea Path, SC
06.2014
Skills
Medical Receptionist
HIPAA
Medical Terminology
Medical Records
Medical Coding
Medical Billing
ICD-10
Medical Scheduling
Medical Office Experience
Patient Care
CPR
Telephone etiquette
Front desk operations
Appointment scheduling
Medical terminology
Patient scheduling
Office administration
Patient registration
Microsoft office
HIPAA compliance
Appointment setting
Certification
CNA, 07/01/17, 07/01/25
Interests
Fundraising Events
Reading
Creating digital artwork using software like Photoshop, Illustrator, or Procreate
I have a passion for photography and editing photos
Crafting and DIY Projects
Web Development and Design
Volunteering for community initiatives to give back to local communities and make a positive impact
Graphic Design
I enjoy helping others and giving back to the community
I like working with my hands and fixing things
Volunteering
Music
Getting involved in local advocacy groups to promote positive change in the community
Passionate about balancing physical health with mental and emotional wellness