Amber Mosch
Springfield,TN
Summary
Accomplished in enhancing billing processes at Jennie Stuart Medical Center, I excel in medical billing software and collections, boosting revenue collection efficiency. My adeptness in billing issue resolution and fostering patient trust underscores my comprehensive skill set, blending technical proficiency with exceptional interpersonal communication.
Overview
4
4
years of professional experience
Work History
Provider Based Billing
Jennie Stuart Medical Center
12.2023 - Current
- Handled financial transactions efficiently, maintaining accurate records for billing purposes.
- Managed billing processes for increased revenue collection and minimized outstanding balances.
- Collaborated with billing departments to proactively address potential credit balance discrepancies.
- Streamlined billing processes for improved efficiency and accuracy in claim submission.
- Managed customer accounts, ensuring accurate billing details and prompt issue resolution.
- Submitted insurance claims and resolved billing or claims issues.
- Assess accounts for balance accuracy, confirm correct payer billed, coding accuracy, denials, and outstanding insurance requests.
Receptionist
The Allergy, Asthma, and Sinus Center
08.2022 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
Medical Assistant
KenTenn Medical Center- Allergy & Immunology
01.2021 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
No Degree - Medical
Madisonville Community College
Madisonville, KYHigh School Diploma -
Hopkinsville High School
Hopkinsville, KY05-2013
Skills
- Medical billing software proficiency
- Billing and collections procedures
- Medicaid billing procedures
- Knowledge of UB-40 and HCFS 1500
- Knowledge of CPT and ICD-10 coding/ terminology
- Knowledge of medical terminology
- Billing and collections best practices
- Billing issue resolution
Timeline
Provider Based Billing
Jennie Stuart Medical Center
12.2023 - Current
Receptionist
The Allergy, Asthma, and Sinus Center
08.2022 - 11.2023
Medical Assistant
KenTenn Medical Center- Allergy & Immunology
01.2021 - 06.2023
No Degree - Medical
Madisonville Community College
High School Diploma -
Hopkinsville High School
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