Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Work Preference
Software
Languages
Interests
Timeline
Hi, I’m

Amber Mosley

Customer Service/ Data Enrty
Holly Springs,MS
Another belief of mine: that everyone else my age is an adult, whereas I am merely in disguise.
Margaret Atwood

Summary

Detail-oriented individual with exceptional communication and problem solving skills. Hardworking and passionate with strong organizational skills eager to secure Entry-Level Remote Position. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments .Ready to help team achieve company goals. Focused on surpassing expectations and consistently meet or exceed quality and productivity standards.

Overview

7
years of professional experience

Work History

Five Below Distribution Center

Picker Packer
02.2020 - 04.2022

Job overview

  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Pulled approximately 600 orders per day, 100 per hour,to maintain demanding productivity goals.
  • Calculated correct order totals , updated accounts, and maintained detailed records for inventory management.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.

Strike King

Picker Packer
02.2019 - 11.2019

Job overview

  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.

Target Medical

Insurance Verification Representative
05.2015 - 03.2019

Job overview

  • Contributed to company growth by consistently meeting performance metrics for speed, accuracy, and client satisfaction in insurance verification process.
  • Supported efficient workflow within the office by organizing verification documents and maintaining electronic records systems.
  • Updated at least one thousand patient records with accurate and current insurance policy information each month.
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Maintained up-to-date knowledge of insurance policies, regulations, and industry trends to provide accurate information to clients.

Education

Byhalia High School
Byhalia, MS

High School Diploma
05.2015

Skills

  • Time Management
  • Fast Typing Speed
  • Numeric Data Entry
  • Accuracy and Attention to Detail
  • HIPAA Compliance
  • Document Management and Storage
  • Fast Learner
  • Microsoft Office
  • Data Entry and Review

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Verified insurance and data accuracy for up to 100 patients a day.
  • Updated and maintained company database to reflect current and accurate client records for more than 500.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Assisted management with the training of new staff members.
Availability
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Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Work Location

RemoteHybrid

Important To Me

Career advancementFlexible work hoursHealthcare benefitsWork from home optionWork-life balancePersonal development programs

Software

Brighttree

Languages

English
Native or Bilingual

Interests

Painting

Photography

Equestrian shows

Race cars

Street bikes

Timeline

Picker Packer

Five Below Distribution Center
02.2020 - 04.2022

Picker Packer

Strike King
02.2019 - 11.2019

Insurance Verification Representative

Target Medical
05.2015 - 03.2019

Byhalia High School

High School Diploma
Amber MosleyCustomer Service/ Data Enrty