Amber Mower
Administrative Coordinator
Coralville,IA
Summary
Administrative leader providing analytical and specialized administrative support through performance of wide range of advanced, diversified, and confidential administrative duties. Duties and tasks are complex in nature, where critical thinking, sound judgment, independent action and a high degree of initiative are required in resolving issues and making recommendations. Skillfully coordinates resources and administrative support to keep operations smooth and boost team productivity. Experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader who blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams ensuring operational and service excellence.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
Work History
Administrative Coordinator
Howard Hughes Medical Institute
Iowa City, IA
10.2015 - Current
- Deliver superior administrative support to Investigator and other research staff. Anticipate needs of laboratory staff and investigate and resolve a broad range of issues. Serve as a resource to other administrative and operations staff. Refer more complex issues to appropriate personnel.
- Coordinate flights, ground transportation, and hotel accommodations.
- Collaborate in timely processing of billing and accounts receivables.
- Place supplies, equipment, computer orders for the lab.
- Monitor and direct incoming mail and prepare outgoing mail.
- Address questions and manage lab communications.
- Act as the primary point of contact in laboratory for the HHMI staff for all HHMI administrative requirements and reports. Serve as liaison with host institution departments.
- Organize meetings for Principal Investigator and coordinate availability of conference rooms for participants.
- Resolve issues through active listening and open-ended questioning, escalating major problems to manager.
- Implement approved budgets and monitor expenditures of funds; review monthly budget reports and investigate variances.
- Act as an effective liaison between the administrative office and other departments.
- Perform complex document preparation assignments. Compose, proofread, research, and compile letters and/or special reports. Conduct library research. Review and edit written materials such as publications or manuscripts from draft form. Create documents from rough draft, format documents, proof and verify documents for accuracy.
- Conceptualized, developed and implemented internal administrative support processes and procedures.
- Assist with manuscript preparation and formatting requirements. Prepare figures and graphics for publications and presentations.
- Coordinate orientation of all new lab members. Conduct HHMI new hire orientation. Verify authorization to work within the U.S., and coordinate with host departments on transfers to/from host institute budgets.
- Maintain laboratory website.
- Participate in, support, and prioritize a wide range of projects. Initiate projects by determining tasks to be done, identify individuals needed, coordinate meetings, and distribute data, as necessary.
- Assist Investigator with research grant submissions, annual reporting and competing renewals. Track all related internal and external deadlines. Collect and submit required forms documenting the laboratory’s compliance with Federal and non-Federal grant requirements, including budgetary and regulatory assurances. Coordinate with the host Office of Sponsored Research concerning extramural funding opportunities and submissions.
- Assist in office space and facilities planning; make recommendations for changes; maintain inventory of furniture and equipment. Assist in arranging repairs on equipment.
Human Resources Coordinator
University Of Iowa Hospital And Clinics
Iowa City, IA
04.2015 - 10.2015
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Initiate, review and edit transactions at the department level
- Process travel and moving expenses for physicians and faculty.
- Run and distribute reports, monitor compliance, and gather information regarding compliance activities or issues.
- Participate in annual reviews, promotions and tenure for faculty.
- Input data to maintain various hiring-related metrics and prepare periodic and/or special reports.
- Update faculty payroll as needed.
- Maintain confidential personnel files and as appropriate, a separate medical file on each department staff member.
Faculty Contract Analyst/Project Manager
University Of Phoenix
Tempe, AZ
07.2008 - 08.2010
- Developed and initiated projects, managed costs and monitored performance.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Routinely provided campuses with progress reports and audits to help track faculty contracts.
- Point of contact for all Lead Faculty conflicts and provide problem solving solutions.
- Knowledge expert of company and government policies while providing guidance and expertise to staff members.
- Coached and trained campus personnel on policies and procedures.
- Provided outstanding customer satisfaction to 53 campuses nationwide and 8 colleges.
- Work closely with Legal department to ensure state and federal regulations were met.
- Established leadership qualities and demonstrated ability to adapt in fast-paced, dynamic organization.
- Designed and monitored the internal SharePoint website for Lead Faculty Payroll.
- Supervised development and maintained over 13 million dollars in faculty contracts per year.
Faculty Payroll Administrator
University Of Phoenix, Central Administration
Tempe, AZ
07.2008 - 08.2010
- Provided customer service for 27,000 faculty and 53 campuses nationwide.
- Submitted reports on payroll activities.
- Collaborated with human resources personnel to accurately and efficiently process payroll.
- Led payroll production for 53 locations.
- Collected new hire faculty documents and collaborated with faculty recruiter ensure smooth onboarding process.
- Processed bi-weekly payroll for faculty.
- Reviewed and approved faculty expenses in Oracle Financials, and ran report to verify accuracy.
- Analyzed reports from external departments for accuracy and provided advisement on the results.
- Processed tuition waivers for faculty and his/her dependents.
Education
Master of Arts - Adult Education And Training
University of Phoenix
Phoenix, AZ 10.2009 - 03.2011
Bachelor of Science - Management
University of Phoenix
Phoenix, AZ 02.2003 - 02.2008
License - Cosmetology
La' James International College
Iowa City, IA 10.2004 - 05.2006
Associate of Arts - Graphic Design
Al Collins Graphic Design School
Tempe, AZ 09.1998 - 05.2000
Skills
Travel arrangements coordination
Cost reduction and budgeting
Correspondence preparation
Filing
Tech-savvy
Meeting coordination
Managing office supply inventory
Schedule Management
Appointment Scheduling
Project management experience
Report analysis
Volunteering and Community Support
- St. Mary's Food Bank, 2831 N. 31st Avenue, Phoenix, AZ 85009 - emergency food box packing
- Phoenix Neighborhood Cleanup - cleaned up neighborhood in South Phoenix. Preserving and revitalizing Phoenix neighborhoods initiative.
- Phoenix Zoo, 455 North Galvin Parkway, Phoenix, Arizona 85008 - bi-weekly assisted employees in the horticultural department growing, harvesting food, and feeding zoo animals. Learned about conservation and implemented new techniques on zoo grounds.
- A New Leaf, 868 East University Drive, Mesa, AZ 85203 - cleaned up apartments for new veterans and families moving in.
- Habitat for Humanity, Phoenix Arizona - assisted with minor construction projects in the home, installed trim, and painted.
Timeline
Administrative Coordinator
Howard Hughes Medical Institute
10.2015 - Current
Human Resources Coordinator
University Of Iowa Hospital And Clinics
04.2015 - 10.2015
Master of Arts - Adult Education And Training
University of Phoenix
10.2009 - 03.2011
Faculty Contract Analyst/Project Manager
University Of Phoenix
07.2008 - 08.2010
Faculty Payroll Administrator
University Of Phoenix, Central Administration
07.2008 - 08.2010
License - Cosmetology
La' James International College
10.2004 - 05.2006
Bachelor of Science - Management
University of Phoenix
02.2003 - 02.2008
Associate of Arts - Graphic Design
Al Collins Graphic Design School
09.1998 - 05.2000