Amber Mullins
Orange,VA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Motivated student working toward my Associate's degree in Funeral Directing. Possess experience in customer service and time management. Proven success working within fast-paced, collaborative settings.
Overview
5
5
years of professional experience
Work History
Cashier/Yard Worker
Meadows Farms Nurseries & Landscaping
08.2023 - Current
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed around trees, flower beds, and other yard features.
- Used customer feedback to make operational improvements.
Receptionist
Pawsitive Care Animal Hospital
06.2022 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
Aquatics Specialist
Petco
02.2020 - 09.2021
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
Kennel Technician
Fauquier Spca
08.2018 - 09.2019
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Education
High School Diploma -
Fauquier High School
Warrenton, VA05.2017
Skills
- Verbal Communication
- Speaking Clearly
- Multi-Line Phone Systems
- Safe Work Practices
- Hospitality and Accommodation
- Customer Service
- Calm and Professional Under Pressure
- POS Systems and Ordering Platforms
- Exceeding Customer Expectations
- Independent Judgement
- Store Opening and Closing
- Item Ticketing and Pricing
Timeline
Cashier/Yard Worker
Meadows Farms Nurseries & Landscaping
08.2023 - Current
Receptionist
Pawsitive Care Animal Hospital
06.2022 - 12.2022
Aquatics Specialist
Petco
02.2020 - 09.2021
Kennel Technician
Fauquier Spca
08.2018 - 09.2019
High School Diploma -
Fauquier High School
Similar Profiles
Thomas LutzThomas Lutz
Laborer at Meadows Farms Nurseries & LandscapingLaborer at Meadows Farms Nurseries & Landscaping
MATHEW RIZKALLAMATHEW RIZKALLA
Landscaper at Green Meadows LandscapingLandscaper at Green Meadows Landscaping
Ethan RainsEthan Rains
Pool Construction at Green Meadows Lawn And LandscapingPool Construction at Green Meadows Lawn And Landscaping