Resourceful Vice President with over 17 years of results-oriented experience in business intelligence and operations management. Culturally-sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. Versatile leader recognized for driving results in collaborative, inclusive manner.
Overview
18
18
years of professional experience
3
3
Certification
Work History
Head/VP of Data Analytics, Governance and the Project Management Office
Covered Insurance Solutions
Denver, CO
09.2022 - Current
Designed effective organizational structures that aligned with corporate mission and values.
Established policies and procedures that improved operational efficiency across multiple departments.
Analyzed competitive landscape to develop strategies for maintaining a competitive edge in the industry.
Negotiated contracts with suppliers to secure favorable terms for the organization.
Resolved conflicts between employees in a timely manner while fostering an atmosphere of collaboration.
Led startup and creation of operational procedures and workflow planning.
Developed strategic plans to align business objectives with the company's long-term goals.
Managed professionals, providing guidance and direction to ensure successful execution of projects.
Cultivated relationships with key stakeholders, including customers, vendors, and partners.
Gathered and analyzed data to identify areas for improvement in operations and processes.
Implemented cost reduction initiatives to enhance profitability.
Provided transparency into our data and performance.
Senior Director, Data Analytics, Data Governance and Project Management Office
Amplify Education
Dumbo, NY
07.2021 - 09.2022
Spearheaded a comprehensive growth strategy development
Elevated Data Analytics, Data Governance, and Project Management Office from a team of 5 to 51 members
Implemented an optimized Project Management Office Structure, streamlining operations and policies across the organization
Established cross-functional committees, fostering alignment with organizational objectives
Chaired and facilitated a weekly Data Governance Committee to maintain data accuracy across the organization
Enhanced interdepartmental communication by 50%
Minimized redundancy by 25%
Implemented a Quality Assurance toolkit, resulting in a 5% increased accuracy of deliverables for stakeholders.
Directed the design of data analytics solutions for complex business challenge.
Analyzed financial performance metrics for areas of improvement.
Oversaw budgeting processes and ensured fiscal responsibility was maintained throughout the year.
Monitored industry trends and made recommendations on how they could be leveraged by the organization.
Established key performance indicators to track progress towards goals.
Recruited top talent from various sources in order to meet staffing requirements.
Orchestrated strategic business plans
Optimized expenditures through company-wide cost reduction initiatives.
Manager, Project Management Office
Aldevron
Fargo, ND
12.2020 - 07.2021
Established strong client relationships to expand Project Management Office (PMO)
Collaborated with other organizations to address gaps in our manufacturing process
Implemented and rolled-out Microsoft D365 throughout the company
Performed gap analysis on existing processes and systems to identify opportunities for optimization.
Monitored financial performance of projects through regular forecasting activities.
Negotiated with project stakeholders or suppliers to obtain resources or materials.
Conducted detailed analysis of project profitability, meticulously reviewing margins, billing rates, and utilization
Collaborated with external customers on deliverables and demonstrated expertise in creating and managing Purchase Orders in NetSuite
Built a team of 15 individuals with the strategy to significantly enhanced project efficiency and timeliness of deliverables for stakeholders
Enhanced the Project Management Lifecycle, achieving a 10% reduction in scope creep through process improvements.
Provided technical leadership for project teams comprised of internal and external stakeholders.
Corporate Project Manager
Wanzek Construction
Fargo, ND
03.2020 - 12.2020
Developed budget forecasts for service contracts to identify growth opportunities and improve financial planning
Communicated project progress, risks, and solutions to stakeholders and C-Suite executives, guiding the organization toward success
Supervised a team of five engineers and product managers in enhancing field safety protocols
Implemented agile methodologies to lead projects of all sizes at an enterprise level
Resolved conflicts and identified solutions for complex problems related to assigned projects.
Created detailed technical documentation for all aspects of the project life cycle.
Analyzed data from various sources to identify trends and recommend improvements in processes or procedures.
Drafted proposals outlining potential solutions for client's needs based on thorough research and analysis.
Implemented best practices in order to improve operational efficiencies and reduce costs associated with projects.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Generated and tracked change orders and other contractual modifications affecting budget and schedule.
Facilitated monthly scrum meetings with safety team stakeholders for effective tracking of deliverables
Implemented agile solutions to address safety concerns related to non-compliant software
Conducted thorough vendor evaluations to select cost-effective Safety Software, resulting in annual savings and avoidance of financial penalties
Optimized operational efficiency by developing and implementing comprehensive Core Standard Operating Procedures
Successfully negotiated and implemented million-dollar contracts, resulting in annual cost savings of $50K for 20 organizations
Streamlined company operations by 30% through a comprehensive evaluation and revision of the organizational Authority Matrix.
Provider Relations Partner
Blue Cross Blue Shield
North Dakota
01.2018 - 03.2020
Collaborated with the Blue Cross Association to develop an efficient data transferring and sharing solution for all Blue Cross locations
Conducted market research to assess customer needs and preferences in order to develop new products or services.
Planned events such as conferences, seminars, workshops. to generate leads and build relationships with potential partners or customers.
Developed a comprehensive strategy for managing partner accounts in order to maximize profits and minimize expenses.
Provided leadership and guidance to team members while encouraging collaboration across departments.
Cultivated long-term relationships with existing clients through consistent communication efforts .
Interpreted laws, rulings and regulations for individuals and businesses.
Maintained loyal client base by establishing trusting alliances and fair billing practices.
Led the development of the Medicare Advantage Blue Plan in ND, ensuring compliance with network adequacy requirements
Negotiated Provider Enrollment contracts and established relationships with Medical Facilities and Providers to secure approval for the NextBlue Medicare Advantage program
Facilitated collaboration and alignment of goals among multiple teams, implementing metrics and reporting to track team performance
Developed Partner Contract templates and implemented efficient payment methods for the newly established Medicare Advantage Program
Devised a Provider Network from the ground up, ensuring compliance with Medicare and Medicaid standards for successfully launching a Medicare Advantage Program
Established enduring relationships with key stakeholders to foster ongoing collaboration and mutual growth opportunities
Delivered extensive in-person presentations to healthcare professionals, imparting knowledge on insurance policies and regulations, garnering their understanding and engagement
Partnered with Associations to address data gaps and enhance visibility across Blue Plans, resulting in enhancing patient billing experiences
Expanded the Dental and Vision Network by 20% through cultivating strategic partnerships with providers.
Healthcare Consulting Manager
Eide Bailey
North Dakota
04.2017 - 01.2018
Cultivated adaptable environments that embrace creative change and adhere to agile development principles for financial, billing, claims, and organizational structures.
Evaluated client needs and provided guidance and support through comprehensive proposals.
Analyzed hospital system revenue cycle processes to identify and implement cost-saving measures.
Delivered presentations and provided coaching on government regulations to enhance business operations.
Educated Health Organization on streamlined enrollment procedures for Medicare and Medicaid.
Drove annual audits to detect safety concerns and enhance operational efficiency.
Evaluated budgets and monitored organizational performance to prevent fines.
Enhanced Organizations Billing Methodologies, resulting in increased annual savings and reduced manual efforts.
Implemented lean six sigma process mapping to optimize Salesforce workflows, reducing manual efforts by 15%.
Implemented lean six sigma process mapping to optimize Salesforce workflows, reducing manual efforts by 15%
Revamped Charge Master Systems, resulting in a 30% reduction in administrative burden and annual savings exceeding $10K for Health Plan Organizations and Healthcare Payers.
Team Leader of Operations
Noridian Healthcare Solutions
West Fargo, ND
07.2006 - 04.2017
Lead a team of 16 education representatives across six states through remote management
Conducted comprehensive presentations and training sessions to educate healthcare organizations on the latest Medicare/Medicaid Regulations.
Promoted effective billing practices and facilitated organizational change.
Led the preparation and presentation of testimonies for legal proceedings, collected and organized case facts to present findings in court
Developed and communicated metrics and initiatives to Senior Executives.
Influenced business decisions and securing approval for implementing an employee evaluation program company-wide.
Enhanced performance tracking and visibility.
Created an automated metric system aligning with Government Standards
Audited company's legal documents to verify compliant policies and procedures.
Developed compelling contract proposals to secure new government projects
Prevented the closure of an organization by successfully addressing compliance issues raised by the Centers for Medicare and Medicaid
Led successful agile implementations within the organization, resulting in an annual cost savings of $50,000.00
Drove internal operations related to medical reviews, clinical trials, and medical device exemptions, facilitating timely and necessary patient care
Fostered relationships with patients, customers, healthcare providers, and vendors, resulting in improved customer satisfaction ratings.
Identified opportunities for process optimization using Lean Six Sigma principles.
Education
Bachelor of Science - Business ManagementHuman Resource ManagementMarketing
University of Mary
Skills
Performance Improvement
Operational Leadership
Risk Management & Mitigation
Budgeting & Cost Control
Data Analytics
Quality Assurance
Integrated Operating Model Development
Policies & Procedure Development
Vendor Management
Employee Management
Strategic Planning
Project Management
Continuous Improvement
Organizational Development
Growth Planning
Expense Reporting
Policy Development
Affiliations
The Children’s Museum, Former Volunteer President for the Board of Directors
Graduate of the 35 under 35 Women’s Leadership Program through United Way, 2015
Accomplishments
Drove strategic negotiation with vendors, managed contracts, and cultivated relationships, resulting in annual cost savings of $1M through software bundling and elimination of duplicates.
Salvaged an area with only one Healthcare Facility was at risk of being shut down to now fully operational through process refinement, risk management and bringing their compliance up to code.
Automated manual work processes by integrating an Application Programming Interface (API) with the organization's existing reporting software, resulting in saving approximately 100 hours (equivalent to 4 days) per month.
Timeline
Head/VP of Data Analytics, Governance and the Project Management Office
Covered Insurance Solutions
09.2022 - Current
Senior Director, Data Analytics, Data Governance and Project Management Office
Amplify Education
07.2021 - 09.2022
Manager, Project Management Office
Aldevron
12.2020 - 07.2021
Corporate Project Manager
Wanzek Construction
03.2020 - 12.2020
Provider Relations Partner
Blue Cross Blue Shield
01.2018 - 03.2020
Healthcare Consulting Manager
Eide Bailey
04.2017 - 01.2018
Team Leader of Operations
Noridian Healthcare Solutions
07.2006 - 04.2017
Bachelor of Science - Business ManagementHuman Resource ManagementMarketing
VP - IT Governance, Risk, Compliance, IT OPS – Security, Global Help Desk and Access management at Legends Hospitality, LLCVP - IT Governance, Risk, Compliance, IT OPS – Security, Global Help Desk and Access management at Legends Hospitality, LLC
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.
<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform