Amber Nacianceno
Houston,TX
Summary
Seeking a challenging position with a company where I will be able to utilize my clerical skills, coordinating and customer service experience to maximize the efficiency.
Overview
11
11
years of professional experience
Work History
Optician (01/2016)-(09/2019)
Berkeley Eye Center
2023.09 - Current
- Ability to deliver outstanding customer service during direct interaction with customers
- Interpreting the results of eye examinations, using prescriptions written by Optometrists and Ophthalmologists
- Advising patients on frame weights, materials, styles and colors
- Recommending lenses, coatings and frames to suit customers' needs
- Measuring customers to determine suitable types and styles of frames
- Preparing orders for glasses and contact lenses by checking prescriptions, lens thickness and other specifications
- Traveled to multiple locations and adapted to new environments
- Experienced with multiple Medical and Vision insurance
- Frame style and Fit Patients in the latest Lens Technologies.
Lead Optician/Vision Billing Specialist
Optical Illusionz
2014.04 - 2015.09
- Ability to analyze financial data
- Ensured store was effectively merchandised and presented according to standards
- Ensured high quality through accurate measurements
- Claim Entry & Payment Posting
- Records Organization & Management
- Insurance Aging
- Vision Claim Submission
- Assisted in providing analytics and performance reporting to management
- Maintain confidentiality of all customer information
- Monitor all transactions and prepare required paperwork for patients
- Social Media Manager for the company on all locations
- Provide efficient services and ensure compliance to all client requirements
- Perform administrative duties such as tracking inventory and sales
- Insertion and removal training of new contact lens wearers
- Processed insurance claims
- Credentialing for the company on all locations.
Optometric Assistant/Front Desk Coordinator
Texas State Optical
2013.04 - 2014.04
- Greeted and assisted clients in trame styling coordinated with facial, eye measurements and optical prescriptions
- Promoted products and brands as well as negotiated with customer service
- Performed administrative and clinical duties; such as, submitted patient insurance information for verifications and prepared eye examinations
- Maintained records and scheduled appointments
- Ensured to provide the most comprehensive care for patients
- Adjusted
- Repaired glasses and moditied contact lenses
- Obtained and recorded the patient's preliminarv case historv
- Maintained inventory of materials and cleaned instruments.
Education
GED -
Lone Star College (North Harris)
Bachelor of Science - Applied Administration
University of Houston - Downtown
Houston, TX 12.2026
Associate of Applied Science - Business Administration Managment
Lone Star College
Houston, TX05.2024
Certificate - Business Operations
Lone Star College
Houston, TX05.2024
Skills
- Strong PC Skills: Microsoft Word, Excel, PowerPoint, Publisher & Outlook.
- Excellent oral and written communication skills
- Highly organized and flexible
- Ability to multitask and meet changing deadlines
- Bilingual; fluent English and Spanish
Timeline
Optician (01/2016)-(09/2019)
Berkeley Eye Center
2023.09 - Current
Lead Optician/Vision Billing Specialist
Optical Illusionz
2014.04 - 2015.09
Optometric Assistant/Front Desk Coordinator
Texas State Optical
2013.04 - 2014.04
GED -
Lone Star College (North Harris)
Bachelor of Science - Applied Administration
University of Houston - Downtown
Associate of Applied Science - Business Administration Managment
Lone Star College
Certificate - Business Operations
Lone Star College
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