Amber Nash
Portsmouth,VA
Websites
Summary
Document Control Specialist experienced in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Offers strong administrative, relationship-building and problem-solving abilities. Positive and upbeat with strong relationship-building abilities.
Overview
10
10
years of professional experience
Work History
SERVICE AMBASSADOR
Bayside Health, Rehabilitation Center
05.2023 - 10.2023
- Greeted 300 people entering establishment, determined nature, and purpose of visit and accompanied them to maintain workplace security
- Used proper telephone etiquette, answered over 200 calls, transferred and paged overhead
- Processed and prepared 50 memos, 20 correspondence, 75 emails, scheduled 35 appointments, copied and filed 200 documents for lunch or dinner menus, admission paper work, intake and discharge packets, updated appointment calendars
- Organized and filed over 200 documents in filing cabinets or in electronic format for storage
- Processed 10 payments and recorded receipts for services
MEDICAL RECORDS CLERK
Loyal Source Government Services, LLC
12.2021 - 10.2022
- Proficient in medical terminology and records management software
- Knowledge of HIPAA regulations and compliance standards
- Ability to multitask and prioritize tasks in fast-paced environment to include 10k scanning, 8k filing, 33K organizing and validating incoming documents
- This included 3.5K lab results, 1K immunizations, 2.5K sick visits, 3K initial medical exams, 8K medication orders, 8K follow-ups, 2.5K emergency room visits, 1K X-rays, 2K specialists' appointments 1.5K discharge
- Familiarity with electronic health records (EHR) systems: Genesis, Epic and AHLTA
- Maintained up-to-date knowledge of HIPAA regulations related to protecting PHI
- Resulting in processing and reuniting over 36K minors with loved ones
- Establishing initial medical records for family medicine, immunizations, inpatient and outpatient care, laboratory, radiology and pharmacy.
SUPERVISOR/MEDICAL RECORDS SPECIALIST
United States Navy, USN
03.2018 - 11.2021
- Supervised six coworkers to maintain productivity and customer service levels resulting in supporting 13K beneficiaries for thirty tenant companies
- Assisted upper management by instructing twenty peers in 180 hours on patient registration resulting in accurate COVID-19 testing and timed results increasing accountability from 92% to 96% and managed 6K records for IAW Joint Commission Standards
- Logged all requests for medical records into spreadsheets to improve medical records retrieval process and improve training procedures for more efficient filing systems
- Managed Essentris, CHCS, AHLTA, HAIMS, and JTV use and training for inpatient, outpatient, and retiring records.
AIR MEDICAL COMMUNICATIONS SPECIALIST/BUILDING MANAGER
United States Navy, USN
02.2018 - 08.2018
- Supervised thirty-eight airfield operations including departures for emergency transport, prioritizing, and organizing tasks to efficiently accomplish thirty-eight medical evacuations to Yokosuka, Hawaii, Okinawa, and California
- Responded to one emergent situation regarding flight operations or medical issues to quickly identify concerns, provide support, and transport personnel and passengers away from critical scenes estimated to $5,000
- Adjusted fifty flight itineraries and communicated changes for optimal safety of aircraft while implementing airfield safety procedures to support operating environments and patient transport while managing five cases weekly to ensure high-quality service and exceeding workflow needs
- Managed daily operations for 70-unit building property with sixty-eight occupants and weekly inspections.
ASSISTANT SUPERVISOR/MEDICAL ASSISTANT
USN Yokosuka, AE, US
01.2016 - 02.2018
- Scheduled two hundred dental and audio exams managed over 680 patients' health records including physical assessments, electronic documents, and laboratory specimen collections, and 186 well-women exams
- Ordered 13K in critical equipment and consumables and maintained inventory for $10,000 vaccination, product expiration logs, and updated documentation for tracking purposes
- Maintained 96% medical readiness earning USS Shiloh Green "H" award while being only company available in Japan to deliver emergent assistance the Green "H" award while being only company available in Japan to deliver emergent assistance
- Organized and Certified 52 staff in CPR to assist with medical emergencies for 36 hours of first aid training.
Skills
- Data Entry
- Project Management
- Multitasking
- Customer Relations
- Critical Thinking
- Quality Assurance
- Microsoft Office
- Records Management
- Time Management
Education
Associate of Applied Science - Health Information
Indiana University - Purdue University Indianapolis
Indianapolis, IN08.2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Timeline
SERVICE AMBASSADOR
Bayside Health, Rehabilitation Center
05.2023 - 10.2023
MEDICAL RECORDS CLERK
Loyal Source Government Services, LLC
12.2021 - 10.2022
SUPERVISOR/MEDICAL RECORDS SPECIALIST
United States Navy, USN
03.2018 - 11.2021
AIR MEDICAL COMMUNICATIONS SPECIALIST/BUILDING MANAGER
United States Navy, USN
02.2018 - 08.2018
ASSISTANT SUPERVISOR/MEDICAL ASSISTANT
USN Yokosuka, AE, US
01.2016 - 02.2018
Associate of Applied Science - Health Information
Indiana University - Purdue University Indianapolis
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