Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Amber Nash

Portsmouth,VA

Summary

Seasoned Records Management Specialist with a comprehensive background in maintaining and managing physical and digital records. Possess specialized skills in electronic records management, information governance, and digital preservation strategies. Excel in organization, communication, and problem-solving to enhance operational efficiency and data integrity. Demonstrated leadership in ensuring compliance with regulatory requirements, and enhancing workflows for improved access to information.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Records Management Specialist

Seneca Holdings LLC
Falls Church, VA
12.2022 - 03.2025
  • Assessing medical files to ensure accuracy and compliance with the DHA for continued use and retirement benefits. Exempt information for case records under SOP.
  • Corrected 7.5K duplicate records, including 3.5K fetal heart monitor strips into PRT and EMR for managing ambulatory, dental, outpatient, and inpatient records.
  • Augmented document control efficiency by 35% and improved accuracy by implementing policies and procedures using a document management system.
  • Enhanced document control efficiency by 35% and improved accuracy by implementing policies and procedures using a document management system.

Medical Records Clerk/ Document Control Specialist

Loyal Source
Orlando, FL
12.2021 - 10.2022
  • Enforced date-based naming conventions to upload 3,000 patient files, delivering a 5-hour training session on efficient electronic record, and UC Portal data entry processes.
  • Handled 3,000 electronic health record quality assurance processes using Excel, a custom tool, and EMR software; purged outdated files and consolidated 2,500 diverse medical records.
  • Guided the processing and validation of 10,000 incoming patient documents, focusing on lab results, immunizations, medication orders, and ER visits.

Assistant Supervisor/Medical Records Clerk

United States Navy
Iwakuni, Japan
09.2018 - 10.2021
  • Trained 30 peers in 180 hours on patient registration procedures using training materials and patient registration software, resulting in improved accuracy of COVID-19 testing and timely results, with accountability rising from 92% to 96%, and compliance with Joint Commission Standards for managing 6,000 records.
  • Enhanced access to records by 2x post-implementation, managing Essentris, CHCS, AHLTA, JTV, and HAIMS for efficient handling and training of inpatient, outpatient, and retiring records.

Air Communication Specialist

United States Navy
Iwakuni, Japan
02.2018 - 08.2018
  • Efficiently supervised 38 airfield operations for 38 medical evacuations, ensuring timely departures to Hawaii, Okinawa, California, Japan, and Guam.
  • Responded swiftly to emergent flight operations and medical issues, mitigating a potential financial impact of $500,000; utilized DEERS, AHLTA, and HAIMS for support, and successfully transported personnel and passengers away from critical scenes.
  • Led adjustments for 50 flight itineraries to support aircraft safety, and implemented airfield safety procedures such as weather monitoring, emergency protocols, and runway checks.

Manager/Medical Assistant

United States Navy
02.2016 - 02.2018
  • Optimized efficiency by 40% and saved $5,000 annually by facilitating $13,000 in critical equipment and consumables orders through Microsoft Excel documentation inventory tracking software.
  • Directed $10k vaccination product expiration logs, ensuring 96% medical readiness, and receiving the Green 'H' award.
  • Established productivity benchmarks in Excel to track progress toward quality standards and project milestones, resulting in a 25% increase in team productivity.

Infection Coordinator Specialist/ Pediatric Medical Assistant

United States Navy
06.2014 - 01.2016
  • Conducted 110 hand hygiene surveys, achieving 100% compliance and eliminating patient infections while managing appointments, relaying patient concerns to physicians, and maintaining files in compliance with OSHA, SECNAV, and command guidelines.
  • Streamlined policies and procedures using policy management systems, resulting in a 20% increase in compliance and a 30% reduction in violations; strengthened staff compliance with HIPAA guidelines, benefits administration, and general liability through effective implementation.

Education

Associate of Applied Science - Health Science

Purdue University Global
West Lafayette, IN
08-2022

Skills

  • Clear Oral Communication
  • Prioritization and Planning
  • Effective Conflict Resolution
  • Skilled in Microsoft Office Tools
  • Creative Solutions Development
  • Skilled in Concurrent Task Handling

Certification

  • Customer Service Skills
  • Introduction to Medical Technology
  • Typing

Timeline

Records Management Specialist

Seneca Holdings LLC
12.2022 - 03.2025

Medical Records Clerk/ Document Control Specialist

Loyal Source
12.2021 - 10.2022

Assistant Supervisor/Medical Records Clerk

United States Navy
09.2018 - 10.2021

Air Communication Specialist

United States Navy
02.2018 - 08.2018

Manager/Medical Assistant

United States Navy
02.2016 - 02.2018

Infection Coordinator Specialist/ Pediatric Medical Assistant

United States Navy
06.2014 - 01.2016

Associate of Applied Science - Health Science

Purdue University Global

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