Amber Neal
Jonesboro,United States
Summary
I am a friendly, loyal, and clearly dedicated individual who has the ambition to succeed in any given environment. Although I have extensive experience in the healthcare industry, I love to learn and am always up to challenges whatever the situation. I get along with others and work efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer. Highly motivated professional with over 15 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
14
14
years of professional experience
Work History
Owner
Get Going Trucking LLC
Blytheville, AR
02.2021 - Current
- Monitor and evaluate driver performance on a daily basis.
- Guide and support staff members to consistently achieve team and personal goals.
- Resolve customer complaints related to transportation services in a timely manner.
- Manage communications between drivers, customers, dispatchers.
- Create reports detailing operational statistics such as miles driven, fuel usage.
- Ensure that all necessary paperwork is completed accurately and submitted on time.
- Report any violations of state or federal laws pertaining to trucking operations.
- Coordinate with dispatchers to ensure timely deliveries of shipments.
Area Manager Rehabilitation Counselor
DSB
08.2015 - Current
- Take assessments, intake applications, authorize payments of services, one on one sessions, and group sessions with clients that have a visual impairment or are deemed as legally blind
- Supervising caseloads throughout Northeast and Eastern Arkansas
- Monitoring their progress in different pieces of training and job placements
- Reviewing different statistics in areas of performance for staff that I am required to supervise ensuring that performance on all levels is being met
- Adhering to proper protocol and regulations within the state/federal guidelines
- Conducting staff meetings and being sure that my staff has the proper training to be successful in their positions
- Quality Assurance with authorizations and case reviews
- Assisting jobseekers to connect with employers and helping them to maintain employment and/or regain employment
- Setting up consumers' individualized employment plans for job services, referring them to job fairs and to different partner agencies as well as assisting consumers on the Arkansas Job Link for job services
- I also work with individuals who have lost jobs and need assistance applying for unemployment benefits get on the website and help them to read their weekly benefits statements until we are able to place them back in employment
- I sit on three local Workforce Development Boards as well the Eastern, North Central, and Northeast Arkansas
- I sit on the disability boards and employment service boards for those areas as well.
Orthodontic Assistant
Braces by Burris
10.2009 - 08.2015
- I assist the Orthodontist with braces and straightening of the teeth cosmetics.
Education
MA-Low Vision Specialist -
Mississippi State University
10.2018
MA- Rehabilitation Counseling -
The University of Arkansas- Little Rock
12.2015
BS-Sociology -
Arkansas State University
12.2010
Skills
- I have skills with Microsoft word office, excel, PowerPoint, word processing, alphanumeric, and data entry
- Marketing Tactics
- Administrative Oversight
- Business Management
- Staff Management
- Team Oversight
- Financial Planning
- Staff Hiring
- Strategic Planning
- Quality Management Systems
- Relationship Building
- Customer Relations
- Operations Management
- Marketing
- Human Resource Management
- Human Resources
- Hiring and Staffing
- Client Service
- Negotiation
- Cost Reduction
- Key Partnership Cultivation
- Contract Management
- Employee Development
- Financial Management
- Business Development
- Verbal and Written Communication
- Partnership Development
References
Upon Request
Affiliations
Undergraduate Advisor of Iota Nu Chapter of Zeta Phi Beta, Sorority Inc., on the campus of Arkansas State University.
Z-Hope Coordinator for Sigma Gamma Zeta Chapter of Zeta Phi Beta Sorority, Inc.
Community Service Chair for Sigma Gamma Zeta Chapter of Zeta Phi Beta Sorority, Inc.
References
References available upon request.
Timeline
Owner
Get Going Trucking LLC
02.2021 - Current
Area Manager Rehabilitation Counselor
DSB
08.2015 - Current
Orthodontic Assistant
Braces by Burris
10.2009 - 08.2015
MA-Low Vision Specialist -
Mississippi State University
MA- Rehabilitation Counseling -
The University of Arkansas- Little Rock
BS-Sociology -
Arkansas State University