To obtain a position in a professional office setting with potential for career development.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Texas Department of Public Safety-Highway Patrol
Coldspring, TX
10.2020 - Current
Research and sell crash reports to the public from the TXDOT website, CRIS.
Prepare cases to go to the District Attorney's Office.
Mail tickets weekly to the Justice of Peace offices.
Prepare and Process Open Records Request.
Process and save Trooper Weeklies and Monthly Car Books.
Put together Fatal Packets to get to our District State Crash Team for review.
Prepare monthly reports.
Prepare Evidence Destruction Orders to send off to the Crime Labs.
Answer the Telephone and take messages and distribute to the Troopers.
Order office supplies for within the office and for the Troopers To have on the road.
Fax Documents and Email Correspondences.
Filing Documents.
Notarize Documents.
Proficiency in the use of Microsoft Outlook, Word and Excel.
Real Estate/ Consumer Loan Secretary
Peoples State Bank
Shepherd, Texas
01.2019 - Current
Preparation and processing of Mortgage and Consumer loans through all stages of the process
Customer Service liaison for loan inquiries
Responsible for obtaining credit file records of loan applicants
Responsible for research and documentation of Flood Determinations
Responsible for preparing Loan Estimate Early Disclosures and Closing Disclosures for customers and sending them for signatures through DocuSign
Serve as a liaison between the Bank and the Banks Attorney’s, Title Companies and Appraiser
Responsible for funding Appraisals and Loans on behalf of customer and the bank as needed
Responsible for uploading loans to the ARTA system
Responsible for ensuring all required documentation is present for each loan type prior to filing
Responsible for scanning and indexing the entire loan folder into DocLinks.
Real Estate/ Consumer Loan Secretary
First State Bank
Livingston, Texas
01.2010 - 01.2019
Preparation and processing of Mortgage and Consumer loans through all stages of the process
Responsible for calculating Mortgage rates weekly
Customer Service liaison for loan inquiries
Responsible for obtaining credit file records of loan applicants
Responsible for research and documentation of Flood Determinations
Communicating Loan Estimate Early Disclosures and Closing Disclosures to customers
Serve as a liaison between the Bank and the Banks Attorney’s, Title Companies and Appraiser
Responsible for funding Appraisals and Loans on behalf of customer and the bank as needed
Responsible for uploading loans to the OnBoard system
Responsible for ensuring all required documentation is present for each loan type prior to filing
Responsible for scanning and indexing the entire loan folder into Synergy.
Teller Floater
First State Bank
Shepherd, Texas
01.2007 - 01.2010
Teller Functions including cashing checks, receiving and processing deposits and withdrawals, making transfers, producing money orders and cashier’s checks; assist in balancing the ATM machine and vault; place holds on out of town or large amount checks; Proof and balancing teller drawer; receive consumer and mortgage payments
Customer Service Functions including opening new accounts such as checking, savings, commercial accounts and Certificates of Deposit; respond to account inquiries by phone and in person; provide statement printouts as requested; open safe deposit boxes; some accounts receivable and accounts payable work as required; order and activate debit cards; order checks; cash out Certificates of Deposits; balance daily interest checks; assist in the review of the daily overdraft report; filing of daily work such as signature cards, debit card orders and customer information profiles; set up automatic transfers and stop payments; mail processing for the bank
Loan Secretary Functions including obtaining credit reports (via Eport and Experian), preparation of consumer and commercial loan documents, loan renewals, extensions, and denials; type past due correspondence or repossession letters for customers at the direction of the loan officers; process collateral protection insurance packages for customer who do not have insurance on loans
Programs utilized – Microsoft Word and Excel, Jack Henry 20/20, Vertex and Roboteller for overdraft
PC, alpha/numeric keyboard and 10-key experience Travel to bank branches as required.
PBX Operator
Texas Gulf Coast Medical Group
Houston , TX
01.2004 - 01.2006
Appointment Setting- responsible for setting, rescheduling and confirming appointments for patients using E-Clinical Works.
Message Center- responsible for taking messages for doctors, nurses and administrative/office staff.
Mail-posted all outgoing mail on a daily basis as well as distributed mail to the doctors and other departments.
Insurance/Legal Request Clerk
Legal Requests- responsible for copying complete medical files or medical records for specified dates,with 7-10 day turn around.
Completed affidavits and depositions for all legal requests.
Invoiced and received payments for all records copied.
Medical Records File Clerk
Filing-responsible for filing all patient information into medical record files and daily filing of medical records in alphabetical order.
Record Requests-upon request of patient or doctor, made copies of patient information for patient use or to be sent to other doctors.
Bookkeeper
Seatree Apartments
Seabrook , TX
01.2002 - 01.2004
Accounts Receivable-collected rental payments as well as payments for resident water bills. Posted rental payments using AMSI Program.
Accounts Payable-paid bills within the apartment office and posted the payments to a budget file using Excel.
Showed and Leased apartment units.
Typed up lease agreements for new residents and renewal agreements for current residents using the WinTAA Program.
Daily Bank Deposits.
General office duties such as answering telephones, filing, accepted packages for residents from UPS, FedEx or the US Postal Service.
Highway Patrol Dispatcher at Department of Public Safety - Ohio Highway PatrolHighway Patrol Dispatcher at Department of Public Safety - Ohio Highway Patrol