Amber Williams
MCDONOUGH,GA
Summary
Experienced Assistant Manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in planning and deployment.
Overview
13
13
years of professional experience
Work History
Teacher
Pinckneyville Middle School
07.2023 - Current
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Assistant Store Manager
Hollywood Feed
11.2021 - 07.2023
- Opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Surpassing business targets regularly by 35% through employee engagement and forward-thinking planning.
- Reducing company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Assist in organizing monthly adoption events and store events.
- Plan/Set monthly floor plans.
Store Manager
Bentley's Pet Stuff
10.2019 - 11.2020
- Managed inventory control, cash control and store opening and closing procedures.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Organizing monthly adoption and store events.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Ordering biweekly Inventory for the store along with store supplies. While staying within a quarterly budget.
Flight Attendant
PSA Airline
04.2018 - 10.2019
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
Assistant Store Manager
The Limited
08.2017 - 01.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Mapping/Setting monthly floor plans for the store.
Teller
SunTrust
08.2015 - 04.2017
- Answered customer inquiries regarding account balances, transaction history, services charges and
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
Team Manager
Savannah State University Men's, Team - Sports
08.2010 - 02.2015
- Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Established vendor relationships to access timely services in support of events.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Behavioral Sciences
Savannah State University
Savannah, Ga12.2015
Skills
- Multitasking and Time Management
- Great Communication Skills
- Employee Training
- Advanced MS Office Suite
- Budgeting
- Shift Scheduling
- Flexible
- Customer Service
- Leadership
- Spreadsheet Tracking
- Employee Motivation
- Accounts Payable and Accounts Receivable
- Organizational Management
- Inventory Control Processes
- Vendor Relationship Management
- Risk Mitigation
- Project Oversight
Timeline
Teacher
Pinckneyville Middle School
07.2023 - Current
Assistant Store Manager
Hollywood Feed
11.2021 - 07.2023
Store Manager
Bentley's Pet Stuff
10.2019 - 11.2020
Flight Attendant
PSA Airline
04.2018 - 10.2019
Assistant Store Manager
The Limited
08.2017 - 01.2018
Teller
SunTrust
08.2015 - 04.2017
Team Manager
Savannah State University Men's, Team - Sports
08.2010 - 02.2015
Bachelor of Science - Behavioral Sciences
Savannah State University
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