Results-driven educational leader with expertise in instructional leadership and student engagement. Cultivates collaborative environments to enhance academic achievement through effective communication and data analysis. Experienced Customer Service Specialist skilled in prioritization and multitasking within fast-paced settings. Proven ability to support teams in reaching objectives while delivering exceptional client service.
Overview
18
18
years of professional experience
Work History
Dean of Engagement
Cleveland Metropolitan School District
Cleveland, OH
08.2023 - Current
Focusing on school culture and values
Lead the relentless pursuit of student achievement
Instructional leadership, including knowledge of concrete methods for successfully raising student achievement
Collaborated with teachers to enhance student engagement strategies in the classroom
The commitment to play a key team role to transform schools into active learning centers, with a focus on student engagement, dramatic academic progress, and results
Plan and facilitate staff meetings/ training, including sessions focused on classroom management, parent involvement, and school culture
Organized and led school-wide activities to strengthen school culture and community engagement
Fostered strong collaboration among students and teachers to promote positive behaviors.
Ensure that students and staff understand and internalize the school’s mission and goals
Passionate belief in the capacity of all children to learn and succeed and a sense of urgency about making that real for CMSD students
Instructional and intervention coaching
Collaborates with staff members to successfully establish and reinforce expectations/routines
Partner with teachers to investigate and test interventions for struggling students (ex. individual goal-setting meetings, daily or weekly check-ins, daily or weekly parent phone calls/meetings, special incentive systems, etc.)
Work with the PCIA to review the data of students who are in the Planning Center and support to transition them back to class effectively
Experience working effectively with urban schools, students and families, and outside partners
Organizing parent engagement activities
Supported teachers in establishing and maintaining regular communication with parents
Attend all school family events including weeknights and weekends as part of the regular job responsibilities
Hold “family chats” with families of students new to the school
Support Attendance Liaisons by monitoring the daily attendance and follow-up with students who are absent
Assist with ensuring that school entry, breakfast, lunch, dismissal, and transitions are orderly, positive and consistent with school rules and routines
Working to ensure smooth day-to-day operations and data management
Serve as an active member of the school leadership team
Planning Center Instructional Assistant
Cleveland Metropolitan School District
Cleveland, OH
08.2021 - 01.2023
Enforced school discipline by monitoring student behavior, providing guidance, and keeping students on task during their removal from regular placement.
Assisting in behavior development plans
Monitoring students' attendance and working closely with the administration to help not only improve the student's experience but also the school environment.
Making and recording phone communication with parents or guardians
Introducing new students to the school by taking them through an orientation process.
Supported F.A.C.E. team in organizing weekly school activities and meetings, and communicated details to parents.
Working closely with the say yes coordinator with certain events related to student behavior and attendance.
Established relationships with community partners to provide resources for students and families.
Managed and assisted in daily classroom programs and activities to enhance student engagement.
Monitored and recorded student activities and academic progress to identify areas for improvement.
Supported teacher by marking and recording student assignments to provide timely feedback.
Work with students individually or in small groups using different literacy programs.
Assisted educators in implementing behavior development plans to support student growth.
Making and recording phone communication with parents or guardians
Academic Coordinator Assistant
Citizens Academy
Cleveland, OH
08.2016 - 01.2019
Led projects for state testing and budgeting for after-school and school activities to facilitate smooth operations
Coordinated meetings, appointments, and travel arrangements for supervisors to support effective scheduling
Maintain utmost discretion when dealing with sensitive topics
Produced and distributed reports via email to enhance information sharing and ensure timely communication
Before and After Care Assistant
Citizens Academy
Cleveland, OH
08.2008 - 01.2019
Collaborated with coordinator, principal, and stakeholders to identify and address issues affecting before and aftercare program, enhancing overall program quality.
Oversaw daily activities of programs and coordinated recruitment of qualified staff to ensure smooth operations.
Monitored compliance of all programs with legal and regulatory requirements, safeguarding program integrity.
Librarian
Citizens Academy
Cleveland, OH
08.2014 - 01.2016
Guided students in locating and accessing library resources
Implemented guided reading techniques and lesson plans to enhance students' reading expression
Developed inventive strategies to engage students in challenging and enjoyable reading experiences
Acquired new materials and updated software to improve lending processes and resources availability
Instructional aide
Citizens Academy
Cleveland, OH
08.2008 - 01.2014
Worked with students individually and in small groups to support achievement of skill levels aligned with class standards.
Managed and assisted day-to-day programs and activities in classroom, fostering an engaging learning environment.
Supervised and organized activities during recess and classroom time, promoting student interaction and cooperation.
Monitored and recorded students' activities and academic progress.
Assistant Principal/Dean of Instruction at KIPP Explore Academy, KIPP HoustonAssistant Principal/Dean of Instruction at KIPP Explore Academy, KIPP Houston