Amber Onyango
Charlotte,NC
Summary
Dedicated and compassionate professional with clinical nursing experience in direct patient care, triage and care coordination in fast-paced environments, including: Cardiothoracic Surgery, Cardiac-Telemetry and the Progressive Care Unit (PCU). Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse, Cardiac-Telemetry/PCU
Atrium Health Pineville
11.2021 - Current
- Rotate between the Cardiac-Telemetry and Progressive Care Units, taking care of patients in various degrees of acuity.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administer medications via oral, IV, and intramuscular injections and monitored responses.
- Administer medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educate patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Registered Nurse, CT Surgery
UPMC Presbyterian Hospital
02.2021 - 10.2021
- Provided direct patient care from admission to discharge in the Cardiothoracic Surgery Department, which included patients with heart and/or lung transplants and patients with artificial hearts.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Provider Care Services Representative
United Healthcare Community & State
03.2012 - 10.2018
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Complied with all current CMS and UHC policies, procedures and workflows for Medicaid and Medicare plans across multiple states.
- Maintained accurate documentation and communicated effectively with other departments to ensure claims were paid correctly.
- Generated Inpatient & Outpatient medical authorizations to help patients get the healthcare they needed.
- Trained new personnel regarding company operations, policies and services.
Education
Associate of Science - Nursing
Community College of Allegheny County
Pittsburgh, PA12.2020
GED -
Community College of Allegheny County
Pittsburgh, PA12.2007
Skills
- Progressive Care Unit (PCU)
- BLS & ACLS
- EMR Systems
- Crisis Prevention Intervention
- Coping Skills
- Evidence Collection
- Monitoring Vital Signs
- Monitoring Telemetry
- Effective Communication Skills
- Patient Care Assessment
Certification
- Registered Nurse, North Carolina
- Basic Life Support (BLS), American Heart Association
- Advanced Cardiac Life Support (ACLS), American Heart Association
Timeline
Registered Nurse, Cardiac-Telemetry/PCU
Atrium Health Pineville
11.2021 - Current
Registered Nurse, CT Surgery
UPMC Presbyterian Hospital
02.2021 - 10.2021
Provider Care Services Representative
United Healthcare Community & State
03.2012 - 10.2018
Associate of Science - Nursing
Community College of Allegheny County
GED -
Community College of Allegheny County