Amber Ottke
Library Aide
Goshen,OH
Summary
Organized and dependable book lover successful at managing multiple priorities with a positive attitude seeking employment as a library aide. Looking to make a great fit with administrative skillset, excellent work ethic, and communication skills to assist in day to day operations.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Co-Owner
Directional Technology Solutions
10.2012 - Current
- Administrative support as needed
- Financial consulting as needed
Certified Pharmacy Technician/Analyst
Humana
10.2008 - 12.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
Education
Associate of Applied Science - Respiratory Therapy
Miami Jacobs Career College
Dayton, OH 10.2006 - 09.2008
Skills
Timeline
Co-Owner
Directional Technology Solutions
10.2012 - Current
Certified Pharmacy Technician/Analyst
Humana
10.2008 - 12.2014
Associate of Applied Science - Respiratory Therapy
Miami Jacobs Career College
10.2006 - 09.2008