Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber N. Parker

Semmes,Al

Summary

A position where I can continue to develop my customer service skills, show my creative skills, and gain opportunities to grow successfully within a company.

Overview

13
13
years of professional experience

Work History

Accounts Receivable Clerk

Mcgriff tire
10.2023 - Current
  • Responsible billing and invoiced, improving turnaround time and reducing delays, administered payroll for the team, directed workflow to mechanics and, maintained organized financial; service records to support business operations and reporting
  • Managed collections activities, fostering positive relationships with customers to encourage timely account resolution.
  • Coordinated invoicing procedures, improving turnaround times and ensuring timely payments from clients.
  • Delivered exceptional customer service by addressing inquiries promptly, enhancing client satisfaction and loyalty.

Postal Carrier

Post office
07.2021 - 12.2023
  • Responsible for US certified mail delivery, responsible for transport of the US mail
  • Delivered timely and accurate mail services, maintaining high customer satisfaction through reliable delivery practices.
  • Managed customer inquiries regarding postal services, fostering positive relationships and promoting community engagement.
  • Oversaw the proper handling of sensitive materials, ensuring compliance with postal regulations and safety protocols.

Dog Trainer

Kristina Jernigan
06.2020 - 07.2021
  • Grooming Dogs, clean kennels and house, keeping office organized
  • Developed customized training programs to enhance dog behavior and reinforce positive habits in various environments.
  • Implemented effective communication techniques with pet owners to promote constructive reinforcement and consistent training methods.

Veterinary Technician

Highland Animal Hospital
02.2016 - 01.2019
  • Lab tech, receptionist, vet surgical assistant, purchasing, inventory manager
  • Delivered compassionate patient care by monitoring vital signs and administering medications under veterinary supervision.
  • Managed surgical preparation and post-operative care, ensuring adherence to safety protocols and patient comfort.
  • Trained new staff on clinic procedures and animal handling techniques, promoting a cohesive team environment.
  • Developed educational materials for pet owners about preventative care, increasing awareness of responsible pet ownership practices.

Substitute Teacher

Mobile County School System
02.2014 - 12.2016
  • Substitute teacher - taught addition, subtraction, days of the week, how to use a computer, arts and craft, seasons and Responsible for the daily care and well-being of children age K4-5th grade
  • Delivered engaging lesson plans that fostered student participation and supported diverse learning styles.
  • Coordinated classroom activities and maintained a positive environment conducive to learning and development.

Cash Officer

Kohl’s
12.2014 - 05.2015
  • Delivered accurate cash handling services, ensuring compliance with financial policies and procedures to maintain integrity.
  • Managed daily reconciliation of cash transactions, identifying discrepancies and implementing corrective measures promptly.
  • Delivered exceptional customer service by accurately processing transactions and addressing customer inquiries promptly.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and safeguarding company assets.

Certified Nursing Assistant

Brookside Retirement Community
08.2013 - 06.2014

Help elderly people assist with their everyday needs, such as: eating, showering, dressing themselves, brushing their teeth, brushing their hair, and doing arts and crafts with them. Responsible for the daily care and well-being

  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Certified Nursing Assistant

The Blake-Assisted Living
01.2013 - 08.2013
  • Help elderly people assist with their everyday needs, such as: eating, showering, dressing themselves, brushing their teeth, brushing their hair, and doing arts and crafts with them.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Education

Nursing

Bishop State Community College
Mobile, AL
12-2019

Certified Nursing Assistant -

Saad Healthcare
Mobile, Al
06-2012

Skills

  • Communication Skills, AP/AR skills, Teaching Skills, Time Management, Verbal Skills, People Skills, enjoys working with a team and works very well with others, very quick learner, multi-task skills, Creative, efficient in Microsoft Office Products, and willing to work hard to achieve all goals
  • Invoice processing
  • Time management
  • Payment posting
  • Bank deposits

Timeline

Accounts Receivable Clerk

Mcgriff tire
10.2023 - Current

Postal Carrier

Post office
07.2021 - 12.2023

Dog Trainer

Kristina Jernigan
06.2020 - 07.2021

Veterinary Technician

Highland Animal Hospital
02.2016 - 01.2019

Cash Officer

Kohl’s
12.2014 - 05.2015

Substitute Teacher

Mobile County School System
02.2014 - 12.2016

Certified Nursing Assistant

Brookside Retirement Community
08.2013 - 06.2014

Certified Nursing Assistant

The Blake-Assisted Living
01.2013 - 08.2013

Nursing

Bishop State Community College

Certified Nursing Assistant -

Saad Healthcare