Amber Parks
Mansfield,OH
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Crew Member
Taco Bell
Columbus, OH
08.2021 - 02.2025
- Prepared and assembled food items according to company standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with orders, providing friendly and efficient service.
- Followed food safety protocols to maintain high hygiene standards at all times.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Grocery Shopper
Amazon
Columbus, OH
04.2023 - 05.2024
- Selected fresh produce and grocery items for customer orders.
- Navigated store layouts to efficiently locate products.
- Communicated with customers to clarify order preferences.
- Checked expiration dates on products and removed items that were no longer fresh.
- Provided customer service to shoppers by answering questions about product locations, prices, and availability.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Listened to customer needs to identify and recommend best products and services.
- Scanned items when pulling from shelves to update system stock information.
Cashier
OSU Hospital East
Columbus, OH
10.2015 - 04.2023
- Processed customer transactions accurately and efficiently at a healthcare facility.
- Handled cash and electronic payments with attention to detail.
- Maintained clean and organized checkout area for optimal customer experience.
- Greeting customers while offering super customer service attention, taking, assembling and presenting food orders, requesting and receiving payment, operating the cash register (Constant movement, frequent bending and stooping)
- Ability to work in a fast-paced environment that may involve exposure to noise, heat, cold or other elements
- Managed inventory by restocking supplies as needed during shifts.
- Accepted cash and credit card payments, issued receipts and provided change.
- Stocked shelves with merchandise when needed.
Education
Linden McKinley HS
Columbus , OH 08.2007 - 06.2010
Skills
- Food safety
- Cash handling
- Customer service
- Order assembly
- Communication Skills
Timeline
Grocery Shopper
Amazon
04.2023 - 05.2024
Crew Member
Taco Bell
08.2021 - 02.2025
Cashier
OSU Hospital East
10.2015 - 04.2023
Linden McKinley HS
08.2007 - 06.2010
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