Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Parrish

Portsmouth

Summary

Finance professional prepared to excel in managing billing functions. Proven ability to handle invoicing, payments, and reconciliation tasks with precision. Known for fostering collaborative environment and adapting to changing requirements. Proficient in billing software and detail-oriented in record-keeping.

Overview

10
10
years of professional experience

Work History

Billing Associate

Sprague Energy
05.2021 - Current
  • Full cycle billing including invoice management, adjustments, reconciliations, month end, data analysis and spreadsheet management
  • Manage billing for internal trucks, 17 additional carriers and 1 “high-touch” government contract
  • Trained entire billing team on invoicing and any new hires with our billing process.
  • Receive carrier tickets and populate them onto a spreadsheet/bill them
  • Gather invoices daily from an adhoc and send them via email or mail (Pitney bowes).
  • Receive emailed carrier work from outside carriers and bill them
  • Enter invoices on customer websites so they can pay their invoices
  • Work closely with Accounts Payable, carriers and various departments to problem solve discrepancies


Medical Biller

Nes Assurance
11.2019 - 10.2020
  • Full cycle medical billing, coding and claims management
  • Receive and enter claims into our system to process and enter into the database/network and run claims for pricing
  • Deny claims and send out denials; problem solve appropriately to come to this conclusion by working closely with agencies, providers and patients
  • Call facilities for pricing of labor and delivery rates.
  • Call providers for coded billing request
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Liaised between patients, insurance companies, and billing office.
  • Filed and updated patient information and medical records.

Claims Examiner/NY Paid Family Leave

Lincoln Financial
01.2019 - 07.2019
  • Managed my own case load of disability claims and made medical decisions if someone qualified for STD or NY Paid Family Leave.
  • Did phone interviews with claimants and the Doctors or anyone necessary
  • Approved or denied payments and set them up to be paid
  • Applied leave when someone called in to report they missed a day of work.
  • Took incoming calls for myself and for the team while managing my caseload
  • Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
  • Reduced claim processing time by implementing efficient workflow strategies and prioritizing tasks effectively.
  • Conducted thorough investigations of complex claims, gathering relevant documentation and interviewing witnesses when necessary.

Claims Specialist – Contract assignment

Public Consulting Group
06.2018 - 12.2018
  • Process Medical claims for offices/Hospitals manually and re-process appeals at providers request
  • Meet required metrics of 12 claims per hr.
  • Correct claims that have been processed incorrectly and add claims that are not able to be priced
  • Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.

Customer Service Representative

John Hancock Life Insurance
03.2015 - 02.2018
  • Assisted customers with life insurance policies within an inbound call center
  • Followed up via outbound calls when extensive research was necessary to resolve a question
  • Entered and updated customer information into database, took loan requests over the phone and sent necessary forms and filed death claims for insured’s that passed away
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Education

Medical office Administration Certificate - Medical Billing And Coding

Great Bay Community College
Portsmouth, NH
05.2013

Skills

  • Medical billing expertise

  • Accounts receivable and billing

  • Claims management

  • Life insurance expertise

  • Financial loan processing

  • Excel spreadsheet management

  • Data Analysis

  • Sales expertise

  • Experience with Salesforce

  • Data entry proficiency

  • Deadline oriented

  • Collections experience

  • Professionalism and ethics

  • Invoice processing

  • Customer service

  • Attention to detail

  • Multitasking and organization

Timeline

Billing Associate

Sprague Energy
05.2021 - Current

Medical Biller

Nes Assurance
11.2019 - 10.2020

Claims Examiner/NY Paid Family Leave

Lincoln Financial
01.2019 - 07.2019

Claims Specialist – Contract assignment

Public Consulting Group
06.2018 - 12.2018

Customer Service Representative

John Hancock Life Insurance
03.2015 - 02.2018

Medical office Administration Certificate - Medical Billing And Coding

Great Bay Community College

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