Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amber Patton

Fort Wayne,IN

Summary

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Spa Office Manager

Vital Living Well Spa
10.2016 - Current
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly and effectively.
  • Managed budgeting processes to ensure financial resources were allocated effectively and tracked accurately.
  • Supervised staff to foster a collaborative work environment and enhance team performance across all departments.
  • Implemented innovative marketing strategies that enhanced brand visibility
  • Coordinated scheduling appointments to maximize efficiency and ensure seamless operations for clients and staff
  • Maintain confidentiality of all client records as required by HIPPA
  • Facilitate communication among therapists and owners

Certified Body Sculpting Specialist

Vital Living WellSpa
10.2016 - Current
  • Perform non-invasive body sculpting treatments
  • Knowledge of various modalities and tailoring them for each client
  • Perform one on one consultations and evaluations
  • Tailor specific package treatment plans
  • Keep detailed notes of each treatment and client progress
  • Comply with all safety regulations and screen for contraindications
  • Educate and provide support so clients get best results

Direct Support Professional

AWS
05.2011 - 07.2013
  • Provided direct support to adolescents living with developmental disabilities (several who were medically fragile) in a group home
  • Performes individual medical care such as feeding tubes, catheter care, breathing treatments, managing seizure disorders and providing proper records with management and other shifts
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff

Education

In Progress - Sociology

Purdue University Fort Wayne
Fort Wayne, IN

Skills

  • Client Relationship Skills
  • Digital Marketing
  • Employee Training
  • Financial Statements
  • Medical Records
  • Receptionist
  • Sales And Marketing
  • Sales Growth
  • Sales Orders
  • Scheduling
  • Skincare

Certification

Certified Body Sculpting Specialist from Advance Esthetics

Certified Cryoskin Technician

Certified Light Therapeutics

Certified Yoga for Breast Cancer Recovery

Certified Zumba Instructor

Timeline

Spa Office Manager

Vital Living Well Spa
10.2016 - Current

Certified Body Sculpting Specialist

Vital Living WellSpa
10.2016 - Current

Direct Support Professional

AWS
05.2011 - 07.2013

In Progress - Sociology

Purdue University Fort Wayne

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