Amber Pavish
700 Springfield RD,IL
Summary
Proven track record in hospitality, demonstrated at Johnnys Restaurant, where I excelled in guest engagement and efficient cash handling. Leveraged strong work ethic and exceptional customer service skills to enhance client satisfaction and streamline service operations. Specialized in hospitality service expertise, ensuring high standards of cleanliness and safe food handling.
Overview
21
21
years of professional experience
Work History
Server and Cashier
B And C Concessions
02.2020 - 06.2024
- Cooked for for clients
- Cashier
- Served food
Massage Therapist
Angel Squads
01.2014 - 02.2023
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Worked Clubs, Lounges, and Pool parties
Server / Bartender
Johnnys Restaurant
01.2003 - 06.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Prepared drinks for clients
- Scheduled shifts
Education
B.A. - Psychology
McKendree University
Lebanon, IL06.2006
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
- Menu Memorization
- Safe Food Handling
- Cleanliness standards
Timeline
Server and Cashier
B And C Concessions
02.2020 - 06.2024
Massage Therapist
Angel Squads
01.2014 - 02.2023
Server / Bartender
Johnnys Restaurant
01.2003 - 06.2012
B.A. - Psychology
McKendree University