Amber Peck
McConnellsburg,PA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
13
13
years of professional experience
Work History
Front End Customer Service Associate
Giant Food Stores
McConnellsburg, PA
12.2023 - Current
- Demonstrated strong problem-solving skills when addressing customer issues.
- Provided excellent customer service by responding to inquiries and resolving complaints in a timely manner.
- Resolved customer complaints in a professional manner.
- Assisted customers with account management tasks such as order tracking, payment processing and returns.
Van Driver
Peck's Transportation
McConnellsburg, PA
07.2011 - 10.2022
- Adhered to traffic laws and regulations while driving.
- Transported people to and from their day program.
- Loaded and unloaded wheelchairs
Education
High School Diploma -
Mcconnellsburg High School
Mcconnellsburg, PA06-2010
Some College (No Degree) -
Capella University
Minneapolis, MNSkills
- Professional Appearance
- Customer Relationship Building
- Strong Work Ethic
- Data Entry
- Customer experience management
- Administrative Support
- Customer Service
Timeline
Front End Customer Service Associate
Giant Food Stores
12.2023 - Current
Van Driver
Peck's Transportation
07.2011 - 10.2022
High School Diploma -
Mcconnellsburg High School
Some College (No Degree) -
Capella University