- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Animal Care
- Volunteering
- Watching Movies and TV Shows
- Camping
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Documenting and sharing travel experiences
- Cooking
- Horseback Riding
- Reading
- Swimming
- Kayaking
- I enjoy cooking for friends and family gatherings
- Growing herbs, vegetables, or fruits in home gardens
- Baking
- Music
- Bread Making
- I like trying new recipes and food trends
Amber Peplinski
Carroll
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with multiple years of breastfeeding my children, including twins. I have also pumped with multiple children alongside breastfeeding. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Culver's Restaurant
11.2025 - Current
- Assisted customers with inquiries and resolved issues promptly.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed orders efficiently, ensuring accuracy and timely delivery.
- Collaborated with team members to support high-volume service periods.
CDL Route Driver
Carroll Refuse Services
05.2024 - Current
- Operated commercial vehicles to provide timely refuse collection services.
- Followed established safety protocols to ensure compliance and minimize risks.
- Conducted pre-trip inspections to maintain vehicle reliability and safety standards.
- Navigated designated routes efficiently, optimizing collection schedules and reducing delays.
Education
High School Diploma -
Jefferson, Scranton, Payton, Churdan
Jefferson, IASkills
- Client support
- Effective communication
- Problem-solving skills
- Efficient data entry
- Relationship management
- Skilled in troubleshooting challenges
- Client relationship management
- Client support experience
- Proficient in computer applications
- Skilled in resolving conflicts
- Proficient in conflict resolution
- Excel proficiency
- Proficient in resolving customer grievances
- Financial processing expertise
- Client communication skills
- Customer satisfaction measurement
- Professional call handling
- Customer service operations
- Proficient in Microsoft Outlook
- Time allocation planning
- Timely follow-up communication
- Skilled in managing inbound calls
- Expertise in product features and benefits
- Document management
- Organized scheduling coordination
- Order management
- Team collaboration enhancement
- Process documentation
- Office administration
- Proficient in Microsoft Office Suite
- Data gathering
- Customer engagement strategies
- Strategic prioritization skills
- Team development
- Conflict resolution strategies
- Fostering relationships
- Troubleshooting and support services
- Product quality evaluation
- Document organization
- Negotiation skills
- User education
- Sales expertise
- Team coordination
- Sales proficiency
Accomplishments
Parented seven healthy boys, all of which are thriving on their own in a public setting.
Interests
Timeline
Customer Service Representative
Culver's Restaurant
11.2025 - Current
CDL Route Driver
Carroll Refuse Services
05.2024 - Current
High School Diploma -
Jefferson, Scranton, Payton, Churdan