Amber Perez
Virginia Beach,VA
Summary
Dynamic and results-oriented professional with extensive experience in property management and administrative support within the United States Navy. Excelled in maintaining high standards of maintenance and customer service, achieving superior guest satisfaction. Skilled in effective problem solving and strong organization, consistently surpassing operational goals. Expertise in staff training and development, enhancing team performance and efficiency.
Overview
9
9
years of professional experience
Work History
Property Manager
United States Navy, USN
05.2022 - 10.2024
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
Coordinator's Assistant
United States Navy, USN
01.2021 - 05.2022
- Gathered and organized materials to support operations at Naval Base Unit.
- Entered data, generated reports, and produced tracking documents.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
- Updated and maintained employee attendance records.
Culinary Specialist
United States Navy, USN
09.2015 - 01.2021
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
- Planned menus and ordered various food stock to provide balanced and nutritious meals.
- Managed delivery of fresh rations in hazardous environments for over 1,000 personnel.
Education
High School Diploma -
Thurgood Marshall Academy For Learning & Social
New York, NYSkills
- Property Management
- Maintenance Scheduling
- Customer service-focused
- Administrative Support
- Effective problem solving
- Strong Organization
Timeline
Property Manager
United States Navy, USN
05.2022 - 10.2024
Coordinator's Assistant
United States Navy, USN
01.2021 - 05.2022
Culinary Specialist
United States Navy, USN
09.2015 - 01.2021
High School Diploma -
Thurgood Marshall Academy For Learning & Social