Amber Perkins
Erlanger,KY
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
FRYSC Coordinator's Assistant
Williamstown Independent Schools
Williamstown, KY
07.2022 - Current
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos, and invoices.
- Responded to emails and other correspondence to facilitate communication.
Sales Associate/Mentor
Spectrum
Florence, KY
05.2020 - 06.2022
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building..
- Developed strong rapport with customers and created positive impression of business.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Trained and mentored new sales representatives.
Front Desk Associate
Massage Envy
Newport, KY
11.2016 - 12.2018
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
Education
High School Diploma -
Williamstown Independent Schools
Williamstown, KY05.2015
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- MS Office
- Project Coordination
- Discretion and Confidentiality
- Schedule Coordination
- Point of Contact
- Best Practices Implementation
- Relationship Building
Certification
CPR Certified
Timeline
FRYSC Coordinator's Assistant
Williamstown Independent Schools
07.2022 - Current
Sales Associate/Mentor
Spectrum
05.2020 - 06.2022
Front Desk Associate
Massage Envy
11.2016 - 12.2018
High School Diploma -
Williamstown Independent Schools