Amber Phillipps
Denver,CO
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Well seasoned in many support roles, with outstanding skills in verbal and written communication. Expertise in customer service, guest relations and complex problem solving.
Overview
13
13
years of professional experience
Work History
Cook
Farm & Market
Denver, CO
09.2023 - 05.2024
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Set up and performed initial prep work for soups, sauces and salads.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
Supervisor /Cook
Ian's Pizza
Denver, CO
06.2021 - 05.2023
- Directed and supervised team of 10 employees in daily operations.
- Trained new employees on company policies, job duties, and performance expectations.
- Produced pizzas from start to finish, from making to dough to ringing up the customer.
Executive Administrative Assistant
Johnson & Associates Security
Denver, CO
10.2019 - 06.2021
- Sourced and screened potential candidates for open security positions.
- Made outbound sales calls and emails to contact prospective leads, using effective communication skills and generating considerable business.
- Acted as a point of contact for clients, contractors, partners and home office to support the delivery of services.
Executive Assistant
Young Appraisal Group
Edgewater, CO
11.2016 - 09.2019
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Answered telephone calls from local government, realtors or clients providing assistance where necessary.
- Conducted research on various topics as requested by senior management for appraisals.
Banquet Captain
Wildhorse Catering
Fraser, CO
05.2013 - 10.2016
- Managed a team of banquet servers, providing guidance and direction to banquet staff regarding setup, meal service, clean-up.
- Collaborated closely with catering managers on upcoming events and their needs.
- Managed scheduling for all banquet personnel including assigning shifts and tracking hours worked.
Administrative Assistant
SkyHi Daily News - Middle Park Times
Granby, CO
05.2013 - 05.2014
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate staff.
- Provided administrative support to the management team, while also publishing the community calendar and classifieds with a high degree of accuracy.
- Managed database systems containing customer contact information in regards to newspaper subscriptions.
Executive
Coldwell Banker
Winter Park, CO
01.2011 - 05.2013
- Assisted nine real estate agents with scheduling appointments, conducting market research and preparing contracts.
- Organized files containing important information about each client's transaction including financing details, inspection results and appraisal reports.
- Updated online listings regularly using MLS software programs such as Realtor.com or Zillow.
Education
High School Diploma -
Cazenovia High School
Cazenovia, NY06-1994
Skills
- Meticulous attention to detail
- Customer Service-Oriented
- Administrative support specialist
- Account and Relationship Management
- Adaptive team player
- Positive and professional
Timeline
Cook
Farm & Market
09.2023 - 05.2024
Supervisor /Cook
Ian's Pizza
06.2021 - 05.2023
Executive Administrative Assistant
Johnson & Associates Security
10.2019 - 06.2021
Executive Assistant
Young Appraisal Group
11.2016 - 09.2019
Banquet Captain
Wildhorse Catering
05.2013 - 10.2016
Administrative Assistant
SkyHi Daily News - Middle Park Times
05.2013 - 05.2014
Executive
Coldwell Banker
01.2011 - 05.2013
High School Diploma -
Cazenovia High School