Amber Phillips
Macungie,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Esthetician & Front Desk
The Spa At Bear Creek
Allentown , PA
03.2023 - Current
- Built positive client relationships and guided clients through treatments.
- Provided excellent customer service and skincare treatments to clients.
- Set up patient rooms and sterilized equipment.
- Recommended home care regimen for desired results.
- Educated clients on skin care procedures and products.
- Designed customized facial and body treatments meeting individual client needs.
- Conducted private client consultations.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Kept detailed records of client preferences, skin and products to provide seamless service.
Orthodontic Assistant
Tighe Orthodontics
Allentown, PA
01.2022 - 11.2022
- Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Established clean, sterile and welcoming environment for patients.
Orthodontic Assistant
Ghosh Orthodontics
Allentown, PA
07.2020 - 01.2022
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Created and fit dental appliances for patients. adjusting as necessary.
- Established clean, sterile and welcoming environment for patients.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Dental Assistant
Smilekrafters
Allentown, PA
10.2015 - 10.2016
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Laid out dental instruments and equipment before procedures.
Dental Assistant
Advanced Dental Smile Creator
Allentown, PA
10.2015 - 10.2016
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Educated patients on treatment procedures and post-procedure home care.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Laid out dental instruments and equipment before procedures.
Customer Service Associate
SteinMart
Allentown, PA
02.2015 - 08.2016
- Educated customers on special pricing opportunities and company offerings.
- Followed policies and procedures to meet or exceed established performance requirements.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
High School Diploma -
Emmaus High School
Allentown, PA06.2014
Skills
- Customer Service
- Teamwork and Collaboration
- Cleaning and Sanitizing
- Treatment Room Preparation
- Advising and Educating Patients
- Data Entry
- Appointment Scheduling
- 30/60 Minute Facials
- Back facials
- Chemical peels
- Microdermabrasions
- Waxing
- Aqua Facials
Certification
- Barbicide Covid- 19 certification
- Dermalogica Clean touch certification
- Metro Beauty Academy Student graduating March 2nd 2023
Timeline
Esthetician & Front Desk
The Spa At Bear Creek
03.2023 - Current
Orthodontic Assistant
Tighe Orthodontics
01.2022 - 11.2022
Orthodontic Assistant
Ghosh Orthodontics
07.2020 - 01.2022
Dental Assistant
Smilekrafters
10.2015 - 10.2016
Dental Assistant
Advanced Dental Smile Creator
10.2015 - 10.2016
Customer Service Associate
SteinMart
02.2015 - 08.2016
High School Diploma -
Emmaus High School