Amber Piehler
Peoria,AZ
Summary
Adept at multitasking and guest engagement, I excelled at On The Border Mexican Grill & Cantina, enhancing dining experiences and operational efficiency. Leveraging strong work ethic and hospitality service expertise, I successfully managed high-volume dining and supervised shifts, significantly improving service quality and team collaboration without compromising cleanliness standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server / Shift Supervisor
On The Border Mexican Grill & Cantina
09.2013 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Hourly manager shifts - four up to eight shifts a month. Where I would: Coordinate daily restaurant management operations, close and lock up the restaurant, complete money counting procedures, check out FOH and BOH cleaning duties, End of the night clean up.
Education
Associate - Education
Glendale Community College
Glendale Arizona05.2016
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Hospitality service expertise
Cleanliness standards
Safe Food Handling
Menu Memorization
High-volume dining
Certification
Arizona Food Handlers Card
Servsafe Alcohol Safety Training
Servsafe Manager Certification
Timeline
Server / Shift Supervisor
On The Border Mexican Grill & Cantina
09.2013 - Current
Associate - Education
Glendale Community College
Arizona Food Handlers Card
Servsafe Alcohol Safety Training
Servsafe Manager Certification
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