Amber Polen
Bluewater
Summary
With a proven track record at Standford INN, I excel in optimizing kitchen operations and leading teams to excellence. Leveraging skills in food safety and leadership, I've effectively managed costs and ensured top-notch customer service, significantly enhancing guest satisfaction. My approach combines quality control with strong vendor relationships, driving both efficiency and quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Chef
Standford INN
01.2024 - 10.2025
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Ensured timely delivery of all orders during busy services by implementing efficient workstations and streamlined plating processes.
- Oversaw kitchen equipment maintenance schedules, ensuring reliable performance and longevity of crucial appliances.
Motel Manager
The Westward
07.2022 - 05.2024
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
- Managed daily operations for better customer service and increased revenue.
- Conducted regular property inspections to address maintenance issues promptly, maintaining a well-kept appearance for the motel.
- Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
- Provided exceptional service and assistance to guests upon check-in.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Oversaw day-to-day operations of 4-room hotel with staff of 1 employees.
Education
High School Diploma -
Thoreau High School
Thoreau, NM05-1997
Skills
- Food safety
- Kitchen operations
- Leadership qualities
- Workflow optimization
- Sanitation standards
- Safe food handling
- Food stock and supply management
- Quality control
- Customer service
Certification
Arizona Driver's License
Food Handlers Card (Still current)
Timeline
Head Chef
Standford INN
01.2024 - 10.2025
Motel Manager
The Westward
07.2022 - 05.2024
High School Diploma -
Thoreau High School
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