Summary
Overview
Work History
Education
Skills
Clinical Experience
Timeline
Generic

AMBER PONEN

Milton,DE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to provide exceptional patient care. Hardworking, reliable and compassionate individual with strong organizational skills seeking an opportunity to transition to a more challenging and fulfilling career as an LPN.

Overview

20
20
years of professional experience

Work History

Assistant Store Manager

Walgreens
Las Vegas, NV
06.2003 - Current
  • Increased sales from year prior due to Inventory control, payroll & low turnover.
  • HR functions, policy and procedures
  • Drives sales and anticipates any problems
  • Training and development
  • Hiring and promotions
  • Conducts orientation sessions and organizes on-the-job training for new hires
  • Manages all front-end employee coaching, training, and performance reviews
  • Actively reaches out to make sure all employees feel welcome, and their perspectives and ideas are considered in decision making
  • Monitors and investigates any loss prevention issues through LP dashboard
  • Monitors Key performance indicators (KPI's) to seek any problem and opportunity areas
  • Pharmacy technician training

Family Services Specialist

State of Nevada
Las Vegas , NV
07.2017 - 06.2018
  • Responded to all customer inquiries thoroughly and professionally.
  • Determine eligibility for variety of public assistance and health related programs
  • Interviewed applicants and recipients of public assistance; explain eligibility; and elicit information to determine which public assistance programs are applicable
  • Research and verify information provided by clients by contacting landlords, employers, utility companies and personal creditors in order to confirm and process information to establish eligibility
  • Managed over 50 phone calls per day including complex cases and I&R referrals.

Education

PN Diploma - Practical Nursing

Delaware Technical Community College - Owens
Georgetown, DE
06.2022

Bachelor of Science -

University of Phoenix
Tempe, AZ
2014

Skills

  • 80 WPM
  • Proficient with Microsoft Office suite including Word, Excel, and Power Point
  • Store hiring and training
  • Anticipates and prepares to adapt in advance stretches beyond comfort zone to embrace new ideas and take on unfamiliar roles
  • Detail-oriented
  • Strategic thinker
  • Excellent customer service skills
  • Clear Patient Communication
  • Medical Procedure Preparation
  • Monitoring Vital Signs
  • Patient Examination
  • Privacy and Confidentiality
  • Compassionate and Caring
  • Medicine Administration
  • BLS Certified
  • Recording Vital Signs

Clinical Experience

  • Peachtree
  • Harbour Healthcare
  • Sun Behavioral Health
  • Dover Behavioral
  • Nanticoke Hospital

Timeline

Family Services Specialist

State of Nevada
07.2017 - 06.2018

Assistant Store Manager

Walgreens
06.2003 - Current

PN Diploma - Practical Nursing

Delaware Technical Community College - Owens

Bachelor of Science -

University of Phoenix

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