Amber Pravasi
Lone Tree,CO
Summary
Experienced leader with excellent time management and problem-solving skills accompanied by a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Known for reliability and adaptability who also excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Ready to offer a collaborative approach and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Rockview Hotel
08.2023 - 08.2024
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process
- Maintained an organized and clean front office area to create a professional and welcoming environment for guests and employees
- Scheduled, coordinated and confirmed reservations and check-ins
- Delivered outstanding first impressions by warmly greeting guests upon arrival at the front desk
- Collected room deposits, fees, and other payments
- Scheduled reservations accurately using reservation software, reducing conflicts or doublebookings
- Helped other staff members with resolving issues that arose during my shift
- Developed strong working relationships with team members, fostering a positive work environment
- Resolved customer issues quickly and notified a supervisor immediately when problems escalated
- Increased guest retention by maintaining a welcoming and organized reception area
Front Desk Receptionist
OYO Hotel
08.2021 - 08.2023
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process
- Maintained an organized and clean front office area to create a professional and welcoming environment for guests and employees
- Scheduled, coordinated and confirmed reservations and check-ins
- Delivered outstanding first impressions by warmly greeting guests upon arrival at the front desk
- Collected room deposits, fees, and other payments
- Scheduled reservations accurately using reservation software, reducing conflicts or doublebookings
- Helped other staff members with resolving issues that arose during my shift
- Developed strong working relationships with team members, fostering a positive work environment
- Resolved customer issues quickly and notified a supervisor immediately when problems escalated.
- Increased guest retention by maintaining a welcoming and organized reception area
Education
High School Diploma -
Rock Canyon High School
Highlands Ranch, CO05-2026
Skills
- Customer service
- Attention to detail
- Time management
- Active listening
- Team collaboration
- Problem-solving
- Verbal and written communication
- Conflict resolution
- Critical thinking
- Great work ethic
- Strategic planning
- Self motivation
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Front Desk Receptionist
Rockview Hotel
08.2023 - 08.2024
Front Desk Receptionist
OYO Hotel
08.2021 - 08.2023
High School Diploma -
Rock Canyon High School
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