Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMBER PRIESTLY

Dudley,USA

Summary

Detail-oriented at reviewing materials and finished items for compliance with specifications and standards. Hard working and dependable with experience in billing, office administration, and customer service, along with a hands-on background in agriculture. Quick to learn hands-on, enjoy staying busy, and take pride in getting the job done right. Known for reliable, Organized and always willing to help whenever needed.

Overview

9
9
years of professional experience

Work History

Contract Specialist

River City Construction Co
09.2024 - Current
  • Coordinate with project managers, engineers, foremen, and field crews to confirm completed work and resolve discrepancies.
  • Maintain organized records of job documentation, contracts, and supporting billing materials.
  • Responsible for preparing and processing billing for new/established construction, ensuring accuracy and timely submission.
  • Communicate with internal departments regarding invoices, purchase orders, and payment schedules.
  • Ensure all billing aligns with company policies and project terms.
  • Skilled in managing multiple projects and meeting strict deadlines.
  • Track project progress and update billing status in company systems.

Administrative Assistant

Champion Pest Services
06.2023 - 09.2024
  • Coordinated scheduling for pest control appointments, enhancing operational efficiency.
  • Managed incoming communications, ensuring timely responses and client satisfaction.
  • Prepared detailed reports on service calls, improving data accuracy for management review.
  • Assisted in maintaining inventory records, streamlining supply management processes.
  • Contacting customers for scheduling, reminding them of their upcoming appointments.
  • Creating and maintaining customer records after services and when payments are received.
  • Processing checks, cash, and credit cards daily.
  • Creating statements for customers after services have been.
  • Daily use of excel/office, database software, data entry and filing corresponding information on ledgers.
  • Creating a daily schedule for technicians, using google maps/mapquest for daily routes.

Reason for leaving: Job Offer closer to home.

Sales Associate

2nd Amendment on Main
11.2022 - 02.2023
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized sales floor, optimizing product displays to drive customer engagement.
  • Key holder of the shop on a daily basis.
  • Greeted and received customers in a welcoming manner
  • Managed transactions with customers using cash registers, scan goods and ensure pricing is accurate.
  • Receiving new product, unboxing and stocking to shelves.
  • Upheld high standards of cleanliness in shop and restroom regularly.

Reason for leaving: Maternity/Parental leave.

Holiday Jewelry Sales Associate

JCPenney
11.2022 - 01.2023
  • Assisted customers in selecting jewelry, enhancing their shopping experience through personalized service.
  • Maintained visual merchandising standards, ensuring displays were organized and appealing to customers.
  • Processed sales transactions accurately using point-of-sale systems, improving checkout efficiency.
  • Educated customers on product features and care, fostering informed purchasing decisions.
  • Established and maintained relationships with customers.
  • Worked closely with clients to decide which product will work best to meet all their needs by answering
  • Gathered client information for UPS shipping jewelry to be either cleaned, sized, fixed or replaced.

Reason for leaving: Holiday period over.

Quality Assurance Technician

South Georgia Pecan Company
12.2021 - 06.2022
  • Conducted thorough inspections of products to ensure compliance with quality standards.
  • Implemented testing procedures to identify defects and improve product reliability.
  • Collaborated with production teams to resolve quality issues and enhance workflows.
  • Maintained accurate documentation of inspection results and corrective actions taken.
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
  • Kept inspection journals and daily summary logs as required.
  • Monitored product standards and quality-control programs.
  • Halted production line in case of major non-compliance of specifications, standards or quality discovered during the inspection process.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
  • Completed deviation forms and recorded findings of the inspection process, collaborating with quality team members and department managers.

Reason for leaving: Moving back to North Carolina.

Project Manager/ Site Coordinator

ClicR Technologies
07.2020 - 11.2021
  • Scheduled demos with new consumer sites for the graphic user interface to show how to manage the system correctly and in an efficient manner.
  • Hands on experience in swine and bovine environments setting up systems for swine and bovine production facilities.
  • Contacted customers through phone, email or text ensuring their systems are working to their standards
  • Facilitated weekly status reports, project documentation and client billing.
  • Monitored systems performance and collaborated with internal teams to optimize campaigns and identify underperforming accounts.
  • Updated internal databases with account information to maintain concise, clear records.
  • Coordinated meetings, calls and demos for the consumers management team.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Built strong relationships with clients by following up on previous purchases and suggesting new system features.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.

Reason for leaving: Position required extensive out-of-country travel that I was unable to accommodate.

Restaurant Waitress

McCalls BBQ & Seafood Restaurant
02.2019 - 07.2020
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Completed credit payments via card processing systems.
  • Operated Registers to cash out customer checks and complete order transactions.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.

Reason for leaving: COVID

Team Member

Tractor Supply Company
05.2017 - 02.2019
  • Restocked shelves after receiving store shipments.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.

Reason for leaving: Pursued employment closer to home for better work-life balance.

Education

Nurse Aid -

Wayne Community College
Goldsboro, NC
02.2020

High School Diploma -

Southern Wayne High School
Dudley, NC
06.2019

Skills

  • Quality assurance
  • Scheduling appointments
  • Customer relations
  • Confidentiality handling
  • Mail handling
  • Bookkeeping
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Invoice processing
  • Microsoft office
  • Billing and invoicing

Timeline

Contract Specialist

River City Construction Co
09.2024 - Current

Administrative Assistant

Champion Pest Services
06.2023 - 09.2024

Sales Associate

2nd Amendment on Main
11.2022 - 02.2023

Holiday Jewelry Sales Associate

JCPenney
11.2022 - 01.2023

Quality Assurance Technician

South Georgia Pecan Company
12.2021 - 06.2022

Project Manager/ Site Coordinator

ClicR Technologies
07.2020 - 11.2021

Restaurant Waitress

McCalls BBQ & Seafood Restaurant
02.2019 - 07.2020

Team Member

Tractor Supply Company
05.2017 - 02.2019

Nurse Aid -

Wayne Community College

High School Diploma -

Southern Wayne High School