Seeking a challenging position with a company where I will be able to utilize my clerical skills, coordinating and customer service experience to maximize the efficiency.
Overview
13
13
years of professional experience
Work History
Optician (01/2016)-(09/2019)
Berkeley Eye Center
09.2023 - Current
Ability to deliver outstanding customer service during direct interaction with customers
Interpreting the results of eye examinations, using prescriptions written by Optometrists and Ophthalmologists
Advising patients on frame weights, materials, styles and colors
Recommending lenses, coatings and frames to suit customers' needs
Measuring customers to determine suitable types and styles of frames
Preparing orders for glasses and contact lenses by checking prescriptions, lens thickness and other specifications
Traveled to multiple locations and adapted to new environments
Experienced with multiple Medical and Vision insurance
Frame style and Fit Patients in the latest Lens Technologies.
Lead Optician/Vision Billing Specialist
Optical Illusionz
04.2014 - 09.2015
Ability to analyze financial data
Ensured store was effectively merchandised and presented according to standards
Ensured high quality through accurate measurements
Claim Entry & Payment Posting
Records Organization & Management
Insurance Aging
Vision Claim Submission
Assisted in providing analytics and performance reporting to management
Maintain confidentiality of all customer information
Monitor all transactions and prepare required paperwork for patients
Social Media Manager for the company on all locations
Provide efficient services and ensure compliance to all client requirements
Perform administrative duties such as tracking inventory and sales
Insertion and removal training of new contact lens wearers
Processed insurance claims
Credentialing for the company on all locations.
Optometric Assistant/Front Desk Coordinator
Texas State Optical
04.2013 - 04.2014
Greeted and assisted clients in trame styling coordinated with facial, eye measurements and optical prescriptions
Promoted products and brands as well as negotiated with customer service
Performed administrative and clinical duties; such as, submitted patient insurance information for verifications and prepared eye examinations
Maintained records and scheduled appointments
Ensured to provide the most comprehensive care for patients
Adjusted
Repaired glasses and moditied contact lenses
Obtained and recorded the patient's preliminarv case historv
Maintained inventory of materials and cleaned instruments.
Education
GED -
Lone Star College (North Harris)
Bachelor of Science - Applied Administration
University of Houston - Downtown
12.2026
AAS- Business Administration Management -
Lone Star College
05.2024
Graduate Certificate - Business Operations
Lone Star College
Houston, TX
05-2024
Skills
Strong PC Skills: Microsoft Word, Excel, PowerPoint, Publisher & Outlook