Amber Proctor
Portland,Oregon
Summary
Well-rounded, analytical professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Experience includes customer service, communication research, accounting, and administrative work. Communication research involved conducting data collection and analysis for qualitative and quantitative research assignments set forth by PhD candidates.
Overall highlights include dedication, critical thinking, time management, and communication skills. Thrives in a role that involves solo and team-based tasks. Seeking a company with an inclusive culture that values education and growth.
Overview
9
9
years of professional experience
Work History
Property Administrator
Lincoln Property Company
01.2022 - Current
- Accounting and payment processing for high-rise, multi-million dollar assets.
- Contract drafting and vendor management for budgeted and urgent building services.
- Tenant engagement, lease analysis, and statement processing for 40+ commercial and retail tenants.
Research Assistant
Dept. Of Communication, UC Davis
11.2019 - 12.2021
- Converted raw media messages into detailed and systematically organized data in Excel and Google Sheets, which was used to draw inferences and publish findings.
- Interpreted data and conducted literature reviews to underline relationships between media messages and potential effects on users.
- Reliably and consistently met project objectives on time, including basic programming skills that ensured project validity via intercoder reliability (R Studio).
- Led and trained research assistants on platform functionality and required duties which resulted in dependable results that met deadlines.
Restaurant Server
Perry's on Magnolia
08.2016 - 03.2020
- Resolved challenging customer complaints to satisfaction, promoting brand loyalty, and maximizing repeat business.
- Trained incoming staff on businesses' practices, culture, and procedures to maximize job satisfaction and productivity.
- Applied comprehensive knowledge of products and offerings to boost revenue.
- Cultivated superlative customer experience, led location-focused marketing initiatives, and headed store cleanliness policies.
Barista Supervisor
Starbucks Coffee Company
07.2014 - 07.2016
- Cultivated superlative customer experience, lead location-focused marketing initiatives, and headed store cleanliness policies.
- Trained, scheduled, and supervised employees to maintain and uphold store policies and optimize staffing patterns.
- Responsible for cash handling, balancing monetary flow, and inventory management.
Education
Bachelor of Arts - Communication
University of California, Davis
Davis, CA06.2021
Skills
- Communication
- Critical thinking
- Attention to detail
- Adaptability and flexibility
- Data coding and processing
- Administrative tasks
- Accounting systems
- Proficient microsoft office skills
Timeline
Property Administrator
Lincoln Property Company
01.2022 - Current
Research Assistant
Dept. Of Communication, UC Davis
11.2019 - 12.2021
Restaurant Server
Perry's on Magnolia
08.2016 - 03.2020
Barista Supervisor
Starbucks Coffee Company
07.2014 - 07.2016
Bachelor of Arts - Communication
University of California, Davis