Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
DeliveryDriver

Amber Pulido

Yelm,WA

Summary

Hospitality professional with record of delivering exceptional guest experiences. Adept at managing customer interactions and resolving issues to ensure satisfaction. Known for strong teamwork and adaptability in fast-paced environments. Skills include customer service, communication, and problem-solving, valued by employers in field.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

Jimmy John's/ Baskin Robbins
Yelm, WA
11.2025 - Current
  • Greeting customers
  • Making orders
  • Cashing out orders
  • Daily and weekly cleaning of machines

Delivery Driver

DoorDash
Tacoma, WA
06.2025 - Current
  • Picking up and delivery of orders in a timely manner
  • Check for special instructions from Customer
  • Handling orders with care

Host

Cracker Barrel Old Country Store
Bismarck, ND
04.2025 - 06.2025
  • Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
  • Assisted in coordinating special requests or accommodations for guests with specific needs
  • Provided accurate wait time estimates to guests, minimizing customer dissatisfaction

Dasher/Delivery Driver

Doordash
Bismarck, ND
07.2023 - 12.2024
  • Deliver customers order
  • Time management
  • Follow instructions specified by customer

Crew member/ Night manager

Dairy Queen
Jamestown, ND
09.2019 - 07.2023
  • Greet customers
  • Take and make orders
  • Money handling
  • Stocking
  • Cleaning

Laundry/Housekeeper

Anne Carlson
Jamestown, ND
09.2019 - 09.2021
  • Sorting and collecting laundry
  • Washing and folding
  • Cleaning
  • Running floor machine
  • Time management

Education

Medical front desk - College hybrid program

South Seattle community college
Seattle, WA
10-2011

Skills

  • Service excellence
  • Effective time management
  • Night management experience
  • Detail-oriented approach
  • Processing cash transactions
  • Effective phone communication
  • Consistent reliability
  • POS systems
  • Strong verbal communication

Certification

  • High school diploma
  • Food Handler Certification

Languages

English

Timeline

Crew Member

Jimmy John's/ Baskin Robbins
11.2025 - Current

Delivery Driver

DoorDash
06.2025 - Current

Host

Cracker Barrel Old Country Store
04.2025 - 06.2025

Dasher/Delivery Driver

Doordash
07.2023 - 12.2024

Crew member/ Night manager

Dairy Queen
09.2019 - 07.2023

Laundry/Housekeeper

Anne Carlson
09.2019 - 09.2021

Medical front desk - College hybrid program

South Seattle community college
Amber Pulido