Amber Quezada
Nampa,Idaho
Summary
Versatile occupational health and safety director with hands-on expertise in multiple industries. Highly engaging team builder supports employee improvement and development in fast-paced, diverse workforce environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lead Safety Tech
CS Beef Packers
09.2019 - 02.2024
- Streamlined communication between departments regarding safety concerns through regular meetings and updates.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Championed ongoing safety initiatives throughout the organization, further solidifying a culture of safety-first mentality among all employees.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Promoted a culture of safety by leading by example and holding all staff accountable for their actions in the workplace.
- Cultivated professional working relationships with peers and supervisors.
- Recognized, documented, and advised on removal of hazards.
- Investigated incidents thoroughly, identifying root causes and implementing corrective actions to prevent recurrence.
- Maintained open channels of communication between all levels of company personnel, fostering an atmosphere where any worker could report unsafe conditions without fear of repercussions or retribution.
- Managed personal protective equipment inventory effectively, ensuring all workers had access to appropriate gear for their tasks.
- Mentored and managed team of safety specialists and enforced safety protocols among associates.
- Responded to any emergencies as instructed and with utmost efficiency.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Collaborated with management to develop new safety procedures, resulting in a safer work environment for all employees.
Rendering Operator/Warehouse Floater
Darling Ingredients Inc
02.2018 - 09.2019
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Performed quality checks to identify finish discrepancies.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Made sure that products were produced on time and are of good quality.
- Fed raw materials into machines.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Actively participated in cross-functional teams, contributing valuable input on process improvements and best practices for overall operational success.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Monitored and tracked warehouse inventory and ordered new materials to prevent shortages.
- Worked outside in all weather conditions.
- Fed raw materials and components into semi-automated machines according to production needs.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Oversaw logistics and inventory management for storeroom.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Barn Manager
Lacey Oak Stables
07.2013 - 11.2017
- Created and distributed marketing materials and email campaigns to promote special events and horse shows.
- Developed detailed plans based on broad guidance and direction.
- Defined clear targets and objectives and communicated to other team members.
- Launched quality assurance practices for each phase of development
- Evaluated prospective boarding clients based on compatibility with existing clientele as well as available barn space capacity constraints.
- Scheduled veterinary appointments for vaccinations and other wellness needs to maintain up-to-date records on horse immunizations.
- Monitored overall health and well-being of 75+ horses, paying attention to signs of concern.
- Utilized disinfectant solutions, brushes, shovels and water hoses to thoroughly clean stalls and pens.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established long-lasting relationships with clients by consistently delivering exceptional care for their horses and maintaining open lines of communication.
- Conducted regular assessments of farm infrastructure to identify necessary repairs or improvements that would enhance its functionality.
- Preserved property by mowing, plowing and moving hay to proper storage locations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Actively promoted the barn''s services through social media platforms, community outreach efforts, and networking with industry professionals.
- Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
- Assisted in hosting equestrian events at the facility by coordinating logistics such as venue setup, participant registration, hospitality services delivery among others.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Provided professional services and support in a dynamic work environment.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
Medical Assistant
Gastroenterology Associates Of Olympia
08.2010 - 07.2013
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Called and faxed pharmacies to submit prescriptions and refills.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Implemented care and efficiency improvements to support and enhance office operations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Prepared lab specimens for diagnostic evaluation.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Taught patients about medications, procedures, and care plan instructions.
Medical Assistant/Office Manager
Dr. Zachary Chen PLLC
08.2000 - 06.2010
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Oriented and trained new staff on proper procedures and policies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Performed medical records management, including filing, organizing and scanning documents.
- Implemented care and efficiency improvements to support and enhance office operations.
- Measured patient pulse oximetry.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Medical Assistant - Medical Assisting
Eaton Technical College
Tacoma, WA07.2000
Skills
- Production Coordination
- Workplace Safety
- Management information systems
- Process improvement strategies
- Staff Development
- Worker Training
Certification
- CSP - Certified Safety Professional
- OSHA 10 Training - 2023
- Certified CPR, First Aid, AED CS Beef Packers - 2023
Timeline
Lead Safety Tech
CS Beef Packers
09.2019 - 02.2024
Rendering Operator/Warehouse Floater
Darling Ingredients Inc
02.2018 - 09.2019
Barn Manager
Lacey Oak Stables
07.2013 - 11.2017
Medical Assistant
Gastroenterology Associates Of Olympia
08.2010 - 07.2013
Medical Assistant/Office Manager
Dr. Zachary Chen PLLC
08.2000 - 06.2010
Medical Assistant - Medical Assisting
Eaton Technical College
- CSP - Certified Safety Professional
- OSHA 10 Training - 2023
- Certified CPR, First Aid, AED CS Beef Packers - 2023
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