Amber Radcliffe
Kingman,AZ
Summary
Dedicated and self-motivated accounting professional with a history of meeting company goals utilizing consistent and organized practices.
Overview
20
20
years of professional experience
Work History
Owner/CEO
Radcliffe Xpress LLC
01.2023 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Streamlined operations to improve efficiency.
- Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Payroll Processor
Payroll Ready
10.2022 - 01.2023
- Maintain client relationships, collect/process payroll data, process/file quarterly and year end reports
- Reduced errors in payroll calculations by meticulously reviewing timesheets and ensuring accurate data entry.
- Ensured timely payments to employees by adhering to strict processing deadlines.
- Improved customer satisfaction with payroll services by addressing inquiries promptly and providing clear explanations of pay-related issues.
- Safeguarded confidential employee information through proper storage and handling of sensitive documents.
- Facilitated a smooth transition during company acquisition by integrating new employees into the existing payroll system quickly and accurately.
- Maintained accurate employee records by updating information such as wage adjustments, promotions, and terminations in a timely manner.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Payroll Processor
Friendly Hills Bank Payroll
02.2018 - 09.2022
- Reduced errors in payroll calculations by meticulously reviewing timesheets and ensuring accurate data entry.
- Ensured timely payments to employees by adhering to strict processing deadlines for multiple pay schedules.
- Optimized workflow within the department by identifying areas for process improvement and implementing changes accordingly.
- Maintained accurate employee records by updating information such as wage adjustments, promotions, and terminations in a timely manner.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Maintained strict confidentiality of all payroll information and records.
- Provided excellent customer service to customers regarding payroll inquiries and issues.
- Resolved payroll discrepancies quickly and successfully.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Tracked employee PTO (vacation, sick and personal time).
- Created new hire and termination documents for payroll.
Bookkeeper
Whittier Area Chamber of Commerce
02.2009 - 02.2018
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Generated detailed financial reports for management review, facilitating informed decision making.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Analyzed financial data to identify trends and potential areas for improvement or cost savings opportunities.
- Contributed to the development of annual budgets by providing input on historical expenses and anticipated future costs.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Monitored incoming payments from members, ensuring prompt application of funds against outstanding invoices.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Maintained and processed invoices, deposits, and special event spreadsheets.
- Complete data entry in an effort to manage member accounts.
- Complete payroll journal entries.
- Reconciled and corrected issues with financial records.
- Established QuickBooks accounting system to reflect accurate financial records.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Self-Employed
At Your Service Bookkeeping
01.2004 - 02.2009
- Improved financial accuracy by consistently maintaining organized and up-to-date records of transactions for multiple clients.
- Managed accounts payable and receivable activities.
- Prepared monthly bank & CC reconciliations .
- Complete payroll journal entries.
- Generated detailed financial reports for client review.
Education
High School Diploma -
Whittier High School
Whittier, CANo Degree - Accounting
Rio Hondo College
Whittier, CASkills
- Customer Service (30 years)
- Organizational Skills
- Driven and Determined
- Accounting Management
- Attention to Detail
- Time Management
- Process Improvement
- Bookkeeping - QuickBooks
- MS Office
- Quick Learner
- Problem Solving
- Verbal and Written Communication
Cover Letter
I am a self-motivated and dedicated office professional seeking a remote position where I can showcase my qualifications for bookkeeper and/or payroll processor with a strong background in customer service. I believe that I am a great match for the position of Remote Client Accounting Specialist with my vast experience processing multiple clients' payroll and financial records while providing exemplary customer service.
Based on my understanding of the job responsibilities listed, plus the value I could bring to your organization, my salary expectations would fall in the range of $50,000 to $60,000 per year.
I began my customer service career as a CSR at a young age working for First Interstate Bank and later for Bank of America. Many of my attributes were established throughout the training I received with the banking institutions. I later went to work for a tax accounting firm (Lawrence & Reed) where I was sculpted for accounting/bookkeeping and mastered data entry for personal income taxes. As a QuickBooks pro-advisor, I went on to establish a clientele of my own as At Your Service Bookkeeping. After many years in accounting field I transitioned into the roll of payroll processor. After an acquisition of the payroll company I was processing for took place, it made sense to move into an independent venture where I manage and maintain the scheduling and finances for Radcliffe Xpress LLC.
Timeline
Owner/CEO
Radcliffe Xpress LLC
01.2023 - Current
Payroll Processor
Payroll Ready
10.2022 - 01.2023
Payroll Processor
Friendly Hills Bank Payroll
02.2018 - 09.2022
Bookkeeper
Whittier Area Chamber of Commerce
02.2009 - 02.2018
Self-Employed
At Your Service Bookkeeping
01.2004 - 02.2009
High School Diploma -
Whittier High School
No Degree - Accounting
Rio Hondo College