

Enthusiastically pursuing an opportunity to add immediate value, with a genuine passion for providing exceptional customer service. Dedicated to creating a positive work environment through effective communication, active listening, and relationship-building skills. Adept at leading by example and inspiring teams to go above and beyond to exceed customer expectations. Seeking an opportunity to leverage my customer service skills, management experience, and caring personality in a dynamic organization.
Resolved problems, improved operations and provided
exceptional service.
• Worked effectively in fast-paced environments.
• Trained cafe employees to consistently exceed customers'
expectations and provide superior service.
• Developed and maintained relationships with customers
and suppliers through account development.
• Onboarded new employees with training and new hire
documentation.
• Handled business administration functions such as cash
register counting and supply ordering.
• Minimized risks of cross-contamination and infection by
directing team members to regularly clean and sanitize
surfaces.
• Secured daily cash by verifying totals and making nightly
deposits.
• Passionate about learning and committed to continual
improvement
• Entertain/Host personal business events.
• Active in school PTO. Organized and plan class room
parties as "Room Mom" for children's School. Multi-task - Managed and Scheduled school events and children's sporting activities, to include running errands.
• Assisted disabled family members by supporting independence and well-being.
• Offered companionship and kindness to elderly family member.
• Support Harvesters with donations
• Deliver meals to those in need, through Meals on Wheels
organization.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients. Educated clients on health and safety of tanning facilities and procedures.
• Retained excellent client satisfaction ratings through outstanding service delivery
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Increased sales by offering advice on purchases and promoting additional products.
• Trained and mentored new sales representatives.
• Reached out to customers after completed sales to evaluate
satisfaction and determine immediate service requirements.
• Educated clients on health and safety of tanning facilities
and procedures
Public Relations
Staff Management
Inventory Accuracy
Conflict Resolution
Self-motivated professional
Flexible & Adaptable
Social Perceptiveness
Entertain/Host clients
Maintaining Clean Work Areas Continuous Development
Masters Degree in patience ;)
KC Racquet Club
Genesis Health Clubs
Lakewood Elementary School
United States Air Force
Harvesters
Meals on Wheel
I'm actively involved in KC Racquet Club, where I am currently involved in a women's tennis league.