Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amber Reed

West Saint Paul,MN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Administrative Assistant/School Registrar

ISD 197
Mendota Heights, MN
08.2023 - 01.2024
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Google Docs or other similar programs.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Understood and followed oral and written directions.
  • Processed enrollments, withdrawals, transfers and grade changes.
  • Reviewed and updated student contact information as needed.
  • Performed data entry into the student information system.
  • Completed day-to-day duties accurately and efficiently.

Office Assistant

Northeast Metro 916 Intermediate School District
White Bear Lake, MN
10.2022 - 06.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Delivered clerical support by handling range of routine and special requirements.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Screened visitors and issued badges to maintain safety and security.
  • Setup interviews for the Administrative team.
  • Assisted with onboarding of new employees.

Kitchen Assistant

ISD 197
Mendota Heights, MN
09.2021 - 10.2022
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected students loads
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation for approximately 200 kids
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Learned other teammates' work tasks to train as backup
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Cleaned and organized kitchen stations to promote team efficiency.

Paraprofessional/Support Paraprofessional

ISD 197
Mendota Heights, MN
12.2021 - 06.2022
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher
  • Prepared instruction materials, constructed bulletin boards and set up work areas
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play
  • Maintained head count anywhere of 20 to 25 kids and attendance sheets
  • Applied positive reinforcement to redirect negative behaviors.

Loan Registration Specialist

TCF National Bank
Plymouth, MN
04.2018 - 09.2020
  • Review applications and loan documents for completeness and accuracy ensuring compliance with TCF policies and state and federal regulatory requirements
  • Monitor department reports, document status information through workflow, prepare disclosures and closing packages or Adverse Action Notices as needed
  • Manage imaging and indexing of loan documents from internal departments, third party vendors or external business partners such as title companies, brokers, and loan customers
  • Monitor lending production and/or processing staff's adherence to regulatory compliance by reviewing loan documents, workflows and audit results
  • Suggest training where needed
  • Utilize intranet publications and department communications in order to keep up-to-date with state, federal and TCF regulatory and procedural policies Assist management with maintaining department policy and procedure manuals Ensure all funding conditions are met prior to wire funding authorization
  • Performed any new tasks asked of by my supervisor or higher ups
  • Reviewed over 10-15 customer applications daily

Loan Processor II

TCF National Bank
Plymouth, MN
01.2012 - 04.2018
  • Accurately document audit findings for reporting Act as a preliminary contact for branch lending offices and Level I Processors Review loan files and monitor reports to maintain compliance with regulatory and established corporate policies and procedures
  • Set up and completed loan submission packages
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering mortgage loans
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues
  • Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants
  • Processed loans within various departments to achieve timely, accurate and fair proceedings
  • Issues reports for old and new loans based on field inspections of loan sites
  • Prepared documents for underwriting by verifying client income, credit reports and other information
  • Provided quick turnaround times to maintain fast-past schedule
  • Looked over and approved various types of loans
  • Checked packages for appropriate documentation
  • Evaluated approvals against established bank and government lending standards
  • Upheld complete confidentiality of all submitted information according to release guidelines

Education

GED -

Wayzata Public Schools

Skills

  • Policy and Rules Enforcement
  • Experience with Diversity
  • Communicating with Supervisors and co-workers
  • Collaborative and Team-Oriented
  • Mail management
  • Self-starter
  • Data entry documentation
  • Filing

References

References available upon request.

Timeline

Administrative Assistant/School Registrar

ISD 197
08.2023 - 01.2024

Office Assistant

Northeast Metro 916 Intermediate School District
10.2022 - 06.2023

Paraprofessional/Support Paraprofessional

ISD 197
12.2021 - 06.2022

Kitchen Assistant

ISD 197
09.2021 - 10.2022

Loan Registration Specialist

TCF National Bank
04.2018 - 09.2020

Loan Processor II

TCF National Bank
01.2012 - 04.2018

GED -

Wayzata Public Schools

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