Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Amber Reed

Roanoke,VA

Summary

Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.

Overview

4
years of professional experience
1
Certification

Work History

Boddie-Noell Enterprises, Inc. (Hardee's)
Roanoke, VA

Shift Manager
05.2025 - Current

Job overview

  • Managed inventory levels and conducted regular stock checks to prevent shortage
  • Supervised daily operations and ensured smooth workflow in fast-paced environment.

Berkshire Health & Rehabilitation Center
Vinton, VA

Dietary Aide/Cook
02.2024 - 10.2024

Job overview

  • Prepared nutritious meals following dietary guidelines and residents preferences.
  • Maintained cleanliness and organization in kitchen and food storage areas
  • Assisted in menu planning to meet dietary requirements of residents

Tropical Smoothie Cafe
Roanoke, VA

Shift Manager
04.2022 - 01.2024

Job overview

  • Supervised daily operations and ensured smooth workflow in fast-paced environment.
  • Trained staff on menu items, customer service, and operational procedures

Education

Penn Foster
Scottsdale, AZ

Medical Billing & Coding

University Overview

Penn Foster Career School
Scranton, PA

Basic academic from High school diploma

University Overview

Skills

  • Team building
  • Math
  • Organizational skills
  • Retail sales
  • Payment processing
  • Safety Compliance
  • Microsoft Word
  • Basic math
  • Process improvement
  • Patient monitoring
  • Phone inquiries
  • Google Sheets
  • Google Docs
  • Clear language communication
  • Pet care
  • Materials management
  • Writing skills
  • Care plans
  • Buffing
  • Problem-solving
  • Front desk
  • Medical office experience
  • Direct support
  • Decision making
  • Recreational therapy
  • Carpet cleaning
  • Multitasking
  • Conflict management
  • Staff motivation
  • Administrative experience
  • Computer skills
  • HIPAA
  • Compliance
  • Effective communication
  • Recovery peer support
  • EMR/EHR
  • Computer literacy
  • Cash management
  • Sales management
  • Service scheduling
  • Patient service
  • Individual consumer customer service
  • Office experience
  • Medical billing
  • Sound judgment
  • Google Calendar
  • Basic life support
  • Patient interaction
  • Skilled nursing facility experience
  • Self development
  • Professionalism
  • Geriatrics
  • Residential cleaning
  • Store management
  • Retail management
  • Mentoring and coaching
  • Insurance verification
  • Sanitation
  • Van driving
  • Teamwork
  • Phone etiquette
  • Office management
  • Attention to detail
  • Data entry
  • Processing cash transactions
  • Memory care
  • Medical terminology
  • Customer service
  • Shipping & receiving
  • Cleaning
  • Dog handling
  • Accurate money handling
  • Communication skills
  • Adoption
  • Moving
  • Phone answering
  • Phone reception
  • Call center experience
  • Microsoft Excel
  • Merchandising
  • Training
  • Detailing
  • Time management
  • Maintaining patient confidentiality
  • Technical Proficiency
  • Typing
  • Opening and closing procedures
  • POS
  • Staff scheduling
  • Dementia care
  • Senior care
  • Caregiving
  • Sales
  • Word processing
  • Microsoft Office
  • Computer operation
  • Medical receptionist
  • Outdoor work

Certification

Driver's License, Driving Licence

Languages

Languages
English

Timeline

Shift Manager
Boddie-Noell Enterprises, Inc. (Hardee's)
05.2025 - Current
Dietary Aide/Cook
Berkshire Health & Rehabilitation Center
02.2024 - 10.2024
Shift Manager
Tropical Smoothie Cafe
04.2022 - 01.2024
Penn Foster
Medical Billing & Coding
12/2025
Penn Foster Career School
Basic academic from High school diploma