Amber Rees
Muldoon,TX
Summary
Accomplished Health Services Administrator with a proven track record at Giddings State School, enhancing operational efficiency and patient care through strategic planning and quality improvement. Skilled in healthcare management and effective communication, I led teams to exceed goals by fostering innovation and implementing data-driven decisions. Expert in policy development and staff training, I consistently improved service delivery and patient safety.
Overview
25
25
years of professional experience
Work History
Health Services Administrator
Giddings State School
10.2013 - Current
- Assisted with regulatory issues such as compliance.
- Oversaw accounting, budgeting, and financial reporting.
- Recruited, oriented, and trained healthcare staff members.
- Created and implemented organizational policies and procedures.
- Consulted with healthcare professionals on business decisions.
- Monitored status of individuals with chronic health concerns.
- Tracked and evaluated statistical data on healthcare activities to make effective program decisions.
- Developed and maintained electronic record management systems to analyze and process data.
- Coordinated interdisciplinary teams, fostering collaboration in the design and execution of patient care plans.
- Implemented data-driven decision-making processes to identify areas for improvement in service delivery, resulting in more efficient workflows.
- Developed and implemented policies and procedures to maintain compliance with regulatory standards, enhancing operational efficiency.
- Maintained credentialing and immunization logs for employees and providers.
- Organized staff scheduling arrangements that ensured adequate coverage during peak hours while balancing employee work-life balance concerns effectively.
- Analyzed population health trends to inform strategic planning efforts, aligning organizational goals with community needs.
- Oversaw recruitment efforts for clinical and administrative staff, building a highly skilled team dedicated to exceptional patient care.
- Managed healthcare budgets and financial operations, ensuring optimal resource allocation for quality care delivery.
- Evaluated performance metrics to assess effectiveness of healthcare services and recommend improvements where necessary.
- Enhanced staff training programs by identifying professional development needs and providing targeted educational resources.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Spearheaded and implemented new projects to expand scope of engagement.
Registered Nurse, Emergency Department
Ascension Seton
01.2011 - 10.2013
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Registered Nurse, Medical-Surgical Unit
Smithville Regional Hospital
02.2001 - 01.2011
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Administered medications and treatment to patients and monitored responses.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Managed caseload of 6 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Mentored new staff members and nursing students, fostering a supportive learning environment within the unit.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of medical-surgical nursing.
- Assisted in the development of unit-specific protocols for common medical-surgical procedures, improving efficiency and standardizing practice across the team.
- Assisted physicians with procedures such as thoracentesis, intubation.
- Educated patients and family members on disease processes, treatment options, and self-care techniques.
- Managed patients recovering from medical or surgical procedures.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Licensed Vocational Nurse
Brenham State Supported Living Center
09.1999 - 01.2001
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Cared for wounds, provided treatments, and assisted with procedures.
- Advocated for patients'' needs effectively, working closely with healthcare providers to develop and implement appropriate care plans.
- Strengthened infection control measures by strictly following hand hygiene protocols and utilizing personal protective equipment when necessary.
- Streamlined patient flow in a busy clinic setting, ensuring timely access to care for all patients.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Education
Master of Science - Forensic Nursing
Aspen University
Denver, CO06.2024
Bachelor of Science - Nursing
Aspen University
Denver, CO09.2021
Associate of Applied Science - Nursing
Blinn College
Brenham, TX05.2008
Licensed Vocational Nurse - Nursing
Victoria College
Victoria, TX08.1999
Skills
- Organizational Leadership
- Patient Safety
- Strategic business planning
- Healthcare management
- Operations Management
- Training and education
- Quality Improvement
- Team Supervision
- Policy and procedure development
- Strategic Planning
- Workflow Management
- Policy Implementation
- Staff evaluations
- Clinical Supervision
- Policy Development
- Administration and management
- Multitasking
- Problem-solving abilities
- Time Management
- Reliability
- Critical Thinking
- Effective Communication
- Training and mentoring
- Analytical Thinking
- Medical clinical procedures
- Process Implementation
- Data Analysis
Timeline
Health Services Administrator
Giddings State School
10.2013 - Current
Registered Nurse, Emergency Department
Ascension Seton
01.2011 - 10.2013
Registered Nurse, Medical-Surgical Unit
Smithville Regional Hospital
02.2001 - 01.2011
Licensed Vocational Nurse
Brenham State Supported Living Center
09.1999 - 01.2001
Master of Science - Forensic Nursing
Aspen University
Bachelor of Science - Nursing
Aspen University
Associate of Applied Science - Nursing
Blinn College
Licensed Vocational Nurse - Nursing
Victoria College
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