Amber L. Reid
Powder Springs,GA
Summary
I am a Professional Certified Nursing Assistant and Newly Licensed Certified Medical Assistant. I am a Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
2020
2020
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
- Certified Nursing Assistant with 3 year of experience providing compassionate care to clients, with a variety of medical conditions. Proven track record of maintaining accurate records and clean equipment. Demonstrated ability to work collaboratively with medical staff to ensure the highest quality of care for clients.
- I also went to school for Medical Assistant, EKG, and Phlebotomy to stack certifications and I am in the process of taking the license exams so I can be officially certified.
Medical Assistant
- Measured patient pulse oximetry.
- Taught patients about medications, procedures, and care plan instructions.
- Followed appropriate procedures to minimize patient's exposure to blood contamination during phlebotomy practice
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Private Duty — Licensed CNA
10.2018 - 09.2019
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Assisted people with mobility and transportation issues, delivering meals, driving to appointments and running errands.
CNA
Private Duty
01.2018 - 09.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Private Duty - Companion
02.2016 - 08.2018
- Assisted patient's by providing personal services.
- Provide direct patient care such as assisting with bathing, eating
- Worked closely with RN and Doctors.
- Certified that equipment and supplies were properly maintained for quality patient care and safety.
- Provide individualized personal care services including activities of daily living.
Customer Service Representative
01.2012 - 12.2012
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Science - Nursing
Herzing University
Dearborn, MI05-2028
Licensed CNA -
Cobb CNA School
License - Medical Assistant License
Cobb Medical Institute
Mableton, GA03-2025
Skills
- Patient Care and Assistant
- ICD-10
- Detail Oriented
- ADLs
- Bathing
- Acute Care
- First Aid CPR/BLS Certified
- Dementia and Alzheimer’s knowledge
- HIPPA Compliant
- Microsoft Word
- Recording vital signs
- Documenting behaviors
- Maintaining privacy
- Safety precautions
- Geriatric care
- Patient-focused care
- Compassionate
- HIPAA compliance
- Reliable team player
- Compassionate caregiver
- Positioning patients
- Bathing assistance
- Medical terminology
Certification
- CNA - Certified Nurse Assistant
- CCMA - Certified Clinical Medical Assistant
- Licensed CPR/BLS AED Infants an Adults American Heart Association
Training
- Cobb Medical Institute CMA EKG And Phlebotomy Program
- EKG Training
- Performed Reading and Administering an EKG test
- Performed Documenting and Reading EKG results
- Phlebotomy Training
- Performed ESR Testing
- Performed A Urinalysis
- Performed Sterilization Methods
- Performed Order of Draw and demonstrated Capillary Sticks, and Straight Sticks
- Medical Assistant Training
- Performed Documenting Diagnosis and Medical Findings using a SOAP Note
- Performed HIPAA knowledge by collecting PHI from patients
- Utilized Medical Terminology when explaining job duties of Medical Assistants
- Practice understanding ICD -10 when performing administrative duties and documentation
Timeline
Private Duty — Licensed CNA
10.2018 - 09.2019
CNA
Private Duty
01.2018 - 09.2019
Private Duty - Companion
02.2016 - 08.2018
Customer Service Representative
01.2012 - 12.2012
Bachelor of Science - Nursing
Herzing University
Licensed CNA -
Cobb CNA School
License - Medical Assistant License
Cobb Medical Institute