Amber Reiter
Auburndale,FL
Summary
Professional, experienced healthcare assistant equipped to support physical therapy. Strong background in patient care, therapeutic exercise programs, and rehabilitation techniques. Excellent team collaborator with consistent focus on achieving optimal patient outcomes and adaptable to changing needs. Skilled in therapeutic interventions, patient communication, and documentation. Reliable and driven to contribute positively to patient recovery and wellness.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Physical Therapist Assistant
Rehab Choice Connections
Lakeland, FL
08.2022 - Current
- Assisted in developing and implementing individualized treatment plans for diverse patient populations.
- Monitored patient progress and reported findings to supervising physical therapists regularly.
- Educated patients on therapeutic exercises, promoting adherence to home exercise programs.
- Utilized modalities such as ultrasound and electrical stimulation to enhance rehabilitation outcomes.
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
Physical Therapist Assistant
Polk Therapy
Winter Haven , FL
08.2020 - 08.2022
- Documented each patient case with updates in computer system using WebPT.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Communicated with physicians to provide updates on patient care.
- Assessed treatment plans and made adjustments for maximum benefits.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Assisted 2 Physical Therapists to initiate different patient care plans in outpatient setting.
Customer Service Associate
Publix
Winter Haven, FL
07.2005 - 11.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Managed over 50 customer calls per day.
- Responded to customer requests for products, services and company information.
Education
Associate of Science - Physical Therapist Assistant
Polk State College
Winter Haven, FL05.2019
Skills
- Oral and Written Communications
- Patient-Focused Therapy
- Supporting Daily Living Needs
- Progress Reports
- Therapeutic Exercise
- Patient Interaction
- Ambulatory Functional Activities
- Orthopedic Rehabilitation
- Treatments and Therapies
- Patient Care and Physical Therapy
- Sports Injuries
- Hip, knee, and Back Surgery
- Patient census 30-40 daily
- Graston certified M1 training
Certification
- Graston M1 , Graston Tecnique - Augusut, 2021
- Licensed Physical Therapist Assistant PTA 30495 - July, 2019
Timeline
Physical Therapist Assistant
Rehab Choice Connections
08.2022 - Current
Physical Therapist Assistant
Polk Therapy
08.2020 - 08.2022
Customer Service Associate
Publix
07.2005 - 11.2020
Associate of Science - Physical Therapist Assistant
Polk State College