Amber Reynoza
Eureka,CA
Summary
Licensed CNA currently working as a in home caregiver possessing strong organizational skills, attention to detail and multi-task abilities. Combined with excellent patient evaluation abilities and dedication to provide quality care. Patient-focused with demonstrated experience providing compassionate and comprehensive care. Skilled in assisting with daily living activities and ability to provide emotional support to patients and families. Dependable with positive attitude and understanding the importance of fallowing all State Board and HIPAA regulations.
Overview
23
23
years of professional experience
Work History
Home Health Aide
France Kottre
04.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
Home Health Care Worker
Jose Romero
03.2024 - Current
- Assisted patients with daily living activities, resulting in a higher quality of life.
- Provided essential support for clients with disabilities by assisting in adaptive equipment usage and performing transfers safely.
- Performed light housekeeping duties to maintain a clean living space for clients, contributing to their overall wellness.
- Helped maintain client hygiene through bathing, grooming, and dressing assistance, fostering dignity and self-esteem in daily routines.
- Maintained a safe and clean home environment for patients, reducing fall risks and promoting overall health.
- Supported families by offering respite care services, allowing them to recharge while ensuring their loved ones received proper attention.
- Administered medication as directed by physician.
Licensed Esthetician
Self-employeed
10.2018 - Current
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered and managed friendly, warm and exceptional customer experience.
- Performed facials, chemical peels and waxing procedures.
- Developed individualized, therapeutic skin care programs.
- Stocked treatment rooms with proper supplies.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Welcomed clients arriving for appointments.
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Maintained computer and physical filing systems.
- Interacted with customers by phone, email or in-person to provide information.
- Worked flexible schedule and extra shifts to meet business needs.
Licensed Esthetician
Self-employed
10.2018 - Current
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered and managed friendly, warm and exceptional customer experience.
- Performed facials, chemical peels and waxing procedures.
- Developed individualized, therapeutic skin care programs.
- Stocked treatment rooms with proper supplies.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Welcomed clients arriving for appointments.
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Maintained computer and physical filing systems.
- Interacted with customers by phone, email or in-person to provide information.
- Worked flexible schedule and extra shifts to meet business needs.
Property Manager's Assistant
Coldwell Banker
01.2008 - 02.2011
- Closely collaborated with project members to identify and quickly address problems.
- Answered multi-line phone system and greeted callers enthusiastically.
- Interacted with customers by phone, email or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Member Services Representative
Coast Central Credit Union
10.2007 - 01.2008
- Investigated and resolved customer inquiries and complaints quickly.
- Worked flexible schedule and extra shifts to meet business needs.
- Used banking office equipment and supplies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Built and strengthened customer relationships by exhibiting excellent interpersonal and communication skills.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
Medical File Clerk
PMP Billing
04.2001 - 02.2003
- Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
- Maintained patient confidence by keeping patient records information confidential.
Education
Certified Nursing Assistant - Health Aide
Eureka Adult School
Eureka, CA08.2023
Cal/Osha Certified Safety & Health -
Cal OSHA
09.2022
Certificate in Esthetics - Cosmetology Education
Fredrick And Charles Beauty College
Eureka, CA10.2018
High School Diploma -
Arcata High School
Arcata, CA06.1999
Skills
- Vital signs monitoring
- Feeding Assistance
- Professional Bedside Manner
- Transfer Techniques
- Activities of Daily Living ADL Support
- Meal Preparation
- Attention to Detail
- Catheter Care
- Biohazard Disposal
- Bedsore Prevention
- Patient Positioning
- Oral Hygiene
- Infection Control
- Calm Under Stress
- Observing responses
- Empathy and Compassionate Care
Timeline
Home Health Aide
France Kottre
04.2024 - Current
Home Health Care Worker
Jose Romero
03.2024 - Current
Licensed Esthetician
Self-employeed
10.2018 - Current
Licensed Esthetician
Self-employed
10.2018 - Current
Property Manager's Assistant
Coldwell Banker
01.2008 - 02.2011
Member Services Representative
Coast Central Credit Union
10.2007 - 01.2008
Medical File Clerk
PMP Billing
04.2001 - 02.2003
Certified Nursing Assistant - Health Aide
Eureka Adult School
Cal/Osha Certified Safety & Health -
Cal OSHA
Certificate in Esthetics - Cosmetology Education
Fredrick And Charles Beauty College
High School Diploma -
Arcata High School