Amber Richardson

• Managing the local fleet
• Planning backhauls for the Northern and Southern California areas
• Customer Service – Tracking, planning, and ensuring on time deliveries
• Dispatching drivers, which includes tracking and monitoring hours and availability
• Communicating with customers and brokers to find external loads to haul back to Reno
• Scheduling pickup and delivery appointments
• Accepting load tenders via EDI and directly from the customer
• Entering in loads and ensuring all info is correct (PU/DEL#s, Addresses, PU/Del times, Special instructions, etc…)

• Monitoring employees ensuring they stay on track during their duties
• Receiving loads from vendors into the computer system
• Markdowns/throwaways/checking for and pricing dated items
• Counting tills/safe
• Cashiering/ Stocking/ Merchandising
• Ensuring all closing tasks are done and all employees clock out on time

• Direct supervisor to Sherwin Williams private fleet of 150+ drivers
• Routing Trucks according to area and weight
• Taking driver phone calls and providing direction or solutions to problems
• Customer Service – Tracking, planning, and ensuring on time deliveries
• Dispatching drivers, which includes tracking and monitoring hours and availability
• Communicating with customers and brokers to find external loads to haul back to Reno
• Scheduling pickup and delivery appointments
• Driver payroll – entering and processing pay for both hourly and mileage drivers
• Travel to other facilities out of state to perform Fleet Supervisor functions when needed

Additional Trained Positions at Sherwin Williams:

Transportation Planner

• Routing Trucks according to area and weight
• Customer Service – Tracking/editing customer orders
• Planning loads for the Warehouse to pick
• Making sure all special customer needs are met – such as labels, specific batches of product, carrier requests, pallet height, etc
• IBARS – Investigating errors received – How it happened, Why it happened, How can it be prevented in the future
• Export Loads – Making sure hazardous documents are created and correct
• Scheduling special containers for Hazardous Exports
• Working with SW customer service to ensure all orders are picked and shipped on time as well as correct

CTS Billing

• Billing all loads that Contract Transportation Systems carries
• Faxing, Mailing, or Emailing all Customer invoices
• Updating HUB miles for all CTS Trucks
• Customer Service – Providing Proof of Deliveries, Resolving any issues with payments/payment amounts
• Filing
• Scanning and indexing
• Breaking down driver trips

Hot Seat

• Responsible for ensuring that all functions within the warehouse are operating as smoothly and efficiently as possible
• Tasked with prioritizing and assigning the shipping and receiving functions to be done during my shift
• Auditing based on specific customer guidelines and restrictions
• Tasked with making and relocating prime locations
• Tasked with shipping FedEx Air and Ground, including hazardous materials shipments
• Tasked with researching the yearly forecasted volume on sku’s to better improve proficient of picking

Warehouse Technician

• Picking orders for customers – Making sure the correct quantity is picked and pallet stacked soundly
• Highlift – Restocking prime locations and putting away recently received product into racks
• Dock – Loading/unloading trucks and scanning in new product into the system

• Cashier
• Customer service on the floor to help find product or answer questions
• Floor straightening and facing product
• Monitoring electronics area
• Credit Card Sales

• Picking and Checking/Auditing Orders
• Hibay (Forklift) Picking Orders and Stocking

• Cashier/Customer Service
• Restocking Inventory

• Washing Dishes
• Busing Tables
• Making sure Customers are seated and have drinks
• Refilling drinks