Amber Richmond
Administrative Assistant
SF,CA
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in variety of administrative and support duties, including interpersonal, phone and digital communication skills. Diligent and flexible with 40 hours of availability per week, including evenings and weekends.
Overview
2
2
Certifications
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Monitor
GOODWILL
San Francisco, CA
07.2020 - Current
- Monitor the DSW supply room, answer all guest's requests for items needed, deliver supplies promptly, and adjust weekly inventory as needed.
- Oversaw fast-paced front desk operations at busy Shelter in place facility with as many as 75 nightly guests.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained workplace quality and safety standards while contributing to a culture of safety by wearing facial covering each and every shift.
Assistant Supportive Housing Manager/Assistant Manager
TENDERLOIN HOUSING CLINIC - VINCENT HOTEL
SAN FRANCISCO, CA
11.2019 - 05.2020
- Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.
- Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Front desk clerk
Swords Of Plowshare/Robert Half
SAN FRANCISCO, CA
06.2018 - 12.2019
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Planned coverage needs and organized services to support incoming special events.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Monitored office supplies by checking inventory on weekly basis and placed orders whenever stock appeared low.
- Resolved customer issues quickly and notified Property Manager immediately when problems escalated.
Education
No Degree - Behavioral Sciences
09.2019 - Current
- Awarded Scholarship in the amount of five hundred dollars for
Skills
Verbal & Written Communicationundefined
Certification
CPR Certified
Timeline
Monitor - GOODWILL
07.2020 - Current
Assistant Supportive Housing Manager/Assistant Manager - TENDERLOIN HOUSING CLINIC - VINCENT HOTEL
11.2019 - 05.2020
City College Of San Francisco - No Degree, Behavioral Sciences
09.2019 - Current
Front desk clerk - Swords Of Plowshare/Robert Half
06.2018 - 12.2019
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