Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Amber Riley

Houston,Texas

Summary

Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.

Overview

20
20
years of professional experience

Work History

Receptionist

Brewer & Barlow
Memphis
03.2021 - 12.2024
  • Answered telephones.
  • Greet clients.
  • Process payments.
  • Organize documents and files.
  • Schedule meetings and conferences.

Front Desk Agent

Hotel Crescent Court
Dallas
04.2019 - 03.2020
  • Greet customers.
  • Process guest check-in and check-out.
  • Answered telephones.
  • Implemented attractive up-selling procedures to promote the hotel.

Owner

Discovery Zone Learning Center
Memphis
12.2010 - 05.2018
  • Maintain childcare regulations.
  • Team manager.
  • Marketed business.
  • Enrollment specialist.
  • Accounting and bookkeeping.

Director

Rainbow Learning Center
Memphis
08.2008 - 01.2010
  • Maintain childcare regulations.
  • Team manager.
  • Enrollment specialist.
  • Provide tours to prospective clients.
  • Marketed business to prospective clients.
  • Teacher.

Luxury Retail Sales Associate

Indigo
Memphis
11.2004 - 06.2008
  • Greet customers and provide excellent customer service.
  • Assist customers in finding items and answering questions.
  • Stock shelves and organize merchandise.
  • Process customer payments and handle cash transactions.
  • Assist with inventory management and restocking.

Education

Associate of Arts - Journalism

Collin College
Frisco, TX

Champion School of Real Estate
Houston, TX

Skills

  • Marketing
  • Communications
  • Leadership
  • Problem-solving
  • Critical-thinking
  • Time-management
  • Recordkeeping and bookkeeping
  • Positive and professional
  • Multi-line telephone skills
  • Scheduling appointments

Affiliations

  • Reading
  • Skating
  • Jogging
  • Bicycling

Timeline

Receptionist

Brewer & Barlow
03.2021 - 12.2024

Front Desk Agent

Hotel Crescent Court
04.2019 - 03.2020

Owner

Discovery Zone Learning Center
12.2010 - 05.2018

Director

Rainbow Learning Center
08.2008 - 01.2010

Luxury Retail Sales Associate

Indigo
11.2004 - 06.2008

Associate of Arts - Journalism

Collin College

Champion School of Real Estate

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Amber Riley