Amber Riley
Houston,Texas
Summary
Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.
Overview
20
20
years of professional experience
Work History
Receptionist
Brewer & Barlow
Memphis
03.2021 - 12.2024
- Answered telephones.
- Greet clients.
- Process payments.
- Organize documents and files.
- Schedule meetings and conferences.
Front Desk Agent
Hotel Crescent Court
Dallas
04.2019 - 03.2020
- Greet customers.
- Process guest check-in and check-out.
- Answered telephones.
- Implemented attractive up-selling procedures to promote the hotel.
Owner
Discovery Zone Learning Center
Memphis
12.2010 - 05.2018
- Maintain childcare regulations.
- Team manager.
- Marketed business.
- Enrollment specialist.
- Accounting and bookkeeping.
Director
Rainbow Learning Center
Memphis
08.2008 - 01.2010
- Maintain childcare regulations.
- Team manager.
- Enrollment specialist.
- Provide tours to prospective clients.
- Marketed business to prospective clients.
- Teacher.
Luxury Retail Sales Associate
Indigo
Memphis
11.2004 - 06.2008
- Greet customers and provide excellent customer service.
- Assist customers in finding items and answering questions.
- Stock shelves and organize merchandise.
- Process customer payments and handle cash transactions.
- Assist with inventory management and restocking.
Education
Associate of Arts - Journalism
Collin College
Frisco, TXChampion School of Real Estate
Houston, TXSkills
- Marketing
- Communications
- Leadership
- Problem-solving
- Critical-thinking
- Time-management
- Recordkeeping and bookkeeping
- Positive and professional
- Multi-line telephone skills
- Scheduling appointments
Affiliations
- Reading
- Skating
- Jogging
- Bicycling
Timeline
Receptionist
Brewer & Barlow
03.2021 - 12.2024
Front Desk Agent
Hotel Crescent Court
04.2019 - 03.2020
Owner
Discovery Zone Learning Center
12.2010 - 05.2018
Director
Rainbow Learning Center
08.2008 - 01.2010
Luxury Retail Sales Associate
Indigo
11.2004 - 06.2008
Associate of Arts - Journalism
Collin College
Champion School of Real Estate
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