AMBER RINEHART
Vermontville,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy while keeping a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Permit Specialist – Construction Code Department
Eaton County
04.2016 - 04.2024
- Effectively communicates with customers, co-workers and business professionals on a daily basis
- Issue building and trade permits and contractor's registrations received in person and via BSA Online
- Schedule inspections for issued permits
- Process plan review applications
- Verify contractor licenses using LARA (Licensing and Regulatory Affairs)
- Process payments (cash, check and credit card)
- Balance monies before a deposit is made to the Treasurer’s Office
- Process invoices and refunds
- Process requests for FOIA (Freedom of Information Act)
- Process monthly building permit reports for local assessor’s and other business professionals
- Process tickets issued by building inspector
- Issues expired permit letters and follow up with contractor’s and homeowner’s re expired permits
- Maintains department files and records
- Maintains privacy and confidentiality
- Provide clerical support for the office.
Checklist Representative
L & S Associates
12.2011 - 04.2016
- Effectively communicates with clients, co-workers and business professionals on daily basis
- Request written verification of personal, financial and medical information from clients and businesses
- Learn, reference and apply State of Michigan policy knowledge with state agencies and clients to verify all required information needed to process the cases in a timely manner
- Provide accurate and adequate financial and medical information following HIPAA laws
- Train new checklist representatives
- Follow up with state agencies on a regular basis with cases that have not been resolved
- Complete client screenings for Medicaid eligibility
- Complete the appropriate Medicaid application with the client.
Education
Associates of Arts in Business -
Axia College of University of Phoenix
05.2008
Skills
- Proficient organization and multi-tasking skills white effectively meeting deadlines and company objectives
- Accurate and detailed
- Strong writing and proofreading attributes
- Excellent client relations
- Professional phone etiquette
- Quick learner
- Maintains confidentiality
- Ability to adapt to new situations effectively
- Process invoices and refunds along with balances daily deposits
- Experienced in using MS Word, Excel, Outlook, Faxing from desktop, IPCM phones, BS & A Building DepartmentNet, BSA AssessingNet, BSA Online, New World, Laserfiche, Jabber and, Official Payments for credit card payments
Certification
- Michigan Association of Planning Certificate of Completion, 04/20/23
- Planning & Zoning Essentials Training
Timeline
Permit Specialist – Construction Code Department
Eaton County
04.2016 - 04.2024
Checklist Representative
L & S Associates
12.2011 - 04.2016
Associates of Arts in Business -
Axia College of University of Phoenix
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