Amber Roberts
Indianapolis,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Community Health Network
04.2023 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Undergraduate Teaching Assisant
Indiana University
08.2021 - 12.2021
- Established and maintained positive relationships with students to foster environment of support and open communication.
- Graded homework, tests and quizzes to keep accurate track of student performance.
- Prepared objectives and outlines for courses of study by following curriculum guidelines and state standards.
- Tutored children individually or in small groups to help with assignments and reinforce targeted lesson skills.
Cafe Supervisor
Indiana University
12.2020 - 05.2021
- Requisitioned and ordered ingredients, food and other supplies to maintain optimum inventory.
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Assessed staffing needs and recruited new staff using newspaper advertisements, job fairs and social media.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
Bachelor of Science - Human Biology
Indiana University Bloomington
Bloomington, IN05.2022
High School Diploma -
South Ripley High School
05.2018
Skills
- Equipment Disinfection
- Infection Control Standards
- Patient Safety
- Simple Dressings
- Biological Specimen Handling
- First Aid
- Computer Literacy
- Critical Thinking
- Reading Comprehension
- Phlebotomy Training
- Family Communication
- Medical Histories and Vital Statistics
Timeline
Patient Care Technician
Community Health Network
04.2023 - Current
Undergraduate Teaching Assisant
Indiana University
08.2021 - 12.2021
Cafe Supervisor
Indiana University
12.2020 - 05.2021
Bachelor of Science - Human Biology
Indiana University Bloomington
High School Diploma -
South Ripley High School