Amber Rodas
BROCKPORT,NY
Summary
Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
10
10
years of professional experience
Work History
Lead Sales Associate
Dollar General
07.2023 - Current
- Increased sales revenue by developing and maintaining strong relationships with clients.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
Warehouse Worker
Medline Operations
11.2021 - 11.2022
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Team Member
Target
06.2018 - 11.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Coordinator
TJX Companies
07.2014 - 06.2018
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Education
High School Diploma -
Holley Junior Senior High School
Holley, NY2010
Skills
- POS System Operation
- Shift Scheduling
- Customer Service
- Relationship Building
- Loss Prevention
- Pricing and Labeling
- Visual Displays and Presentations
- Inventory Control
- Cash Handling
Timeline
Lead Sales Associate
Dollar General
07.2023 - Current
Warehouse Worker
Medline Operations
11.2021 - 11.2022
Team Member
Target
06.2018 - 11.2021
Coordinator
TJX Companies
07.2014 - 06.2018
High School Diploma -
Holley Junior Senior High School